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How To Grow your Business With Bulk SMS Campaigns
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    • STOP AJALI
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Marketing

  • Robisearch
  • Business, Business Growth, Digital, Information Technology, Marketing, Results Delivery, Sales Analysis, Technology for SMEs in Kenya, Uncategorized
  • June 26, 2023

How To Grow your Business With Bulk SMS Campaigns

WHY YOU NEED OF BULK SMS FOR MARKETING FOR YOUR BUSINESS. - Robisearch ltd

How To Grow your Business With Bulk SMS Campaigns – Bulk SMS marketing, is a marketing strategy that involves sending promotional messages or alerts via SMS (short message service) to a targeted list of subscribers. This approach allows businesses to reach their customers directly on their mobile devices, making it a highly effective and efficient marketing channel. For a successful bulk SMS campaign:

Keep it concise and brief

One SMS text message comprises 160 words. To ensure the most efficient campaign, it is important to select the words you use carefully. Straight to the point and immediately. The benefit or reward offered to the person receiving the message must be clearly stated.

Inspire a sense of urgency

Make sure you set an expiry date for your vouchers and discount coupons. Your vouchers’ limited validity creates a sense of urgency for your clients, which leads to more conversion rates. Robisearch Limited offers a simple method to design and deliver and redeem Mobile vouchers!

Include a clear call to action

Make sure that the purpose behind the message is clear. The recipient should take action on the information you have sent to take action, so explain what they must take to gain the information you’ve given.

Know the time your customers are likely to respond

Select the ideal moment to send out Bulk SMS messages to your clients. If you want to trigger an action or a response, ensure that you give your customers enough time throughout the day for them to respond. It is also possible to use the Robisearch Bulk SMS to create your messages today and then plan them to be delivered whenever you wish.

Find the frequency that is right for you

Do you need to send Bulk SMS messages daily, weekly or monthly? If you send messages often, users may become annoyed and opt to stop using the service. If you wait longer between messages, the user may lose interest and have forgotten why they joined, to begin with.

There is no set amount of messages you should send out each month or week – the frequency must be adjusted depending on the audience you’re targeting and the goal of your messages.

Less is more

Manage your contact groups appropriately and refrain from sending your recipients the same text marketing message. Keep your communications relevant and fresh.

Keep your data base clean

It is expensive to keep sending messages with old phone numbers. Ensure you check regularly and remove the numbers that cannot be reached to save time and cost. Three strikes and you’re out is a great rule of thumb.

Use keywords to increase your data base

Use an SMS keyword (e.g. 30% offer on all software this month contact us on 0716413386) to build your opt-in list of customers who choose to receive alerts via SMS. Print this out everywhere, and you’ll quickly build the number of people who opt-in to follow you. SMS marketing may be disruptive when sent to someone who hasn’t consented. Ensure that you protect your company’s reputation by ensuring the recipients have given you permission to contact them.

Know your audience

Be sure that the person receiving it is attracted by the items you provide. There is a good chance that each message or offer will have to be targeted to specific segments of customers. Location, gender, age and previous purchases should be considered when email distribution. For instance, you shouldn’t give complimentary lipstick to men since the likelihood is that your response rate would be a minus, and certain customers might decide to opt out of your mailing list due to this.

Conclusion

Bulk SMS marketing is a powerful tool for businesses looking to reach a large audience quickly and effectively. By following the tips and strategies outlined in this guide, you can create successful SMS marketing campaigns that engage and convert your target audience. Robisearch Limited provides businesses with bulk SMS marketing that is  incredibly cost-effective and efficient way to grow your business and increase brand awareness. Contact us on 0716413386 or 0780655987 for more information on bulk SMS marketing.

 

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  • support@robisearch.com
  • Business, Business Growth, Marketing, Technology for SMEs in Kenya
  • June 12, 2023

Advanced strategies for bulk-SMS marketing

Advanced strategies for bulk SMS marketing – To achieve exceptional results and drive meaningful engagement with your audience through advanced mass marketing techniques, consider the six key strategies listed below.

1. Set your goals and define your target audience

Clearly define the objectives and purpose of your campaign. For example, it could be increasing click-through rates, reducing bounce rates, or any other metric you want to optimize.

To enhance the effectiveness of your SMS marketing, it’s crucial to identify your target audience and gain insights into their interests and preferences. This allows you to customize your text messages in a way that resonates with your audience and captures their attention.

By understanding their needs, preferences, and behaviors, you can craft more relevant and engaging messages that are more likely to drive desired actions and generate positive responses.

2. Use automation and personalization

Implementing automation allows you to streamline various aspects of your bulk SMS marketing campaigns, saving time and resources. For instance, you can schedule messages, manage large volumes of SMS communication, all while improving efficiency and effectiveness, and adding flexibility to your business.

Furthermore, you can use automation tools to segment your audience based on demographics, age, gender, interest, or previous purchases. This allows you to send personalized messages at scale, improving your SMS conversion rates.

3. One of the advanced strategies for bulk-SMS marketing is to integrate SMS marketing with other marketing channels

Combining bulk SMS marketing with other marketing channels enables you to create cohesive and multi-dimensional marketing campaigns. For example, you can include SMS opt-in prompts on your website or email newsletters.

Maximize engagement and extend your online presence by strategically integrating links to your social media pages directly within your text messages.

By including clickable links to your social media platforms such as Facebook, Instagram, Twitter, or LinkedIn, you provide recipients with a seamless user experience and a convenient pathway to explore and connect with your brand further.

4. Improve campaign results with data-driven insights

Using data analytics tools helps you evaluate the performance of your bulk SMS campaigns to enable you to make informed decisions. For example, you can conduct A/B testing on your marketing campaigns to optimize performance.

To do this, create two different versions of your marketing campaigns and allocate equal SMS marketing elements—content, visuals, call-to-action, and recipients—to each group. Launch both versions simultaneously and closely monitor specific metrics (click-through and response rates),

Subsequently, you can use statistical analytics to gain insights into each group and determine which yields desired results.

5. Create dynamic and interactive SMS content

Instead of sending generic messages, focus on crafting concise, dynamic content that appeals to subscribers. Fortunately, you can add links, surveys, or polls to encourage recipients to respond or take action.

In addition, you can add relevant multimedia elements—such as images, audio, or videos—to make your text messages more engaging.

6. Maximize performance with SMS marketing integration

By seamlessly connecting your SMS campaigns with your marketing infrastructure, CRM system, etc., you gain real-time insights and enhanced capabilities to connect with your audience at the right time and in a personalized manner.

As customer communications continue to evolve, bulk text messaging emerges as a powerful and enduring tool. To stay ahead of the curve, it is essential to embrace the potential of bulk SMS marketing.

By incorporating this strategy into your customer engagement initiatives, you can tap into a highly effective and widely utilized communication method.

Luckily, Robisearch LTD is a leading SMS marketing software capable of handling all your texting needs

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  • Robisearch
  • Business, Information Technology, Marketing, Technology for SMEs in Kenya, Uncategorized
  • June 7, 2023

Positive Impacts of Social Media Marketing on Businesses

What Is Social Media Marketing? | Hot Dog Marketing

Positive Impacts of Social Media Marketing on Businesses – Social media marketing is a form of digital marketing that leverages the power of popular social media networks to achieve your marketing and branding goals. But it’s not just about creating business accounts and posting when you feel like it. Social media marketing requires an evolving strategy with measurable goals. With such widespread usage and versatility, social media is one of the most effective free channels for marketing your business today. Here are some of the specific benefits of social media marketing.

Generate leads and customers

You can also generate leads and conversions directly on these platforms, through features like Instagram/Facebook shops, direct messaging, call to action buttons on profiles, and appointment booking capabilities.

Increase brand awareness

The visual nature of social media platforms allows you to build your visual identity across vast audiences and improve brand awareness. And better brand awareness means better results with all your other campaigns.

Build relationships

These platforms open up both direct and indirect lines of communication with your followers through which you can network, gather feedback, hold discussions, and connect directly with individuals. The bigger and more engaged your audience is on social media networks, the easier it will be for you to achieve your marketing goals.

Improved customer satisfaction

Social media is a collaboration and networking site. It is important to build a tone for your business with these channels. Customers value the fact that they receive a customized response instead of an automatic reply when posting their comments on their websites. Every customer engagement on your social media pages offers an opportunity to view your customers online. If someone has a question or a concern, you can use verbal communication to resolve the problem on social media.

Increase search Engine ranking

It’s a great resource to move traffic to your website. Social networking can become a big source of traffic on your website when it’s done correctly. Social networking posts with some website traffic in your company allow more effort than required to achieve significant success. To achieve greater rankings and to hit your website, optimization of search engines is crucial.

Enhanced brand loyalty

A loyal consumer base is one of the core priorities of almost all companies. Given the traditional combination of customer satisfaction and brand loyalty, it is necessary to interact frequently and start building relations with customers. Social media is not just about launching products and promotional campaigns for the brand. Consumers see these channels as a service channel for interacting directly with the product. The millennium is considered to be the most loyal brand consumers ever.

Conclusion

It is obvious that the benefits of social media marketing are excellent. If you still don’t have the right account, create one! Add full details for your company and publish some useful content to start attracting readers.

The positive outcomes of social media marketing are so significant that if you refuse to adopt it, you may skip a fantastic business opportunity.

Do you need help with social media marketing?

Robisearch Limited can help you do social media marketing to help improve the brand awareness of your business ultimately helping you to close more sales! Reach us on 0716413386 or 0780655987.

 

 

 

 

 

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  • Robisearch
  • Business Growth, Digital, Information Technology, Marketing, Uncategorized
  • January 4, 2023

Advantages of Digital Marketing To Startup Businesses

digital marketing plan

Most startups are small business projects which are directly attacking the problems that are in the market by creating effective solutions. There are a lot of challenges like finances, product management, customer relationship and many more that a startup faces. Fortunately, we have digital marketing. Digital marketing is an efficient tool to tackle most of these issues with precision to help a startup grow its consumer base and revenue.

Below we have compiled a list of benefits of digital marketing for startups.

Budget friendly

Startups have limited financing so they need some effective strategy that would give them high returns for small investments. This is the most important aspect of digital marketing. Digital marketing is much cheaper but way more effective than any other means of traditional advertising. Through digital marketing campaigns, startups can reach millions of people in a small period of time. It gives them the ability to understand their customers better. Therefore,  startups can use digital marketing to achieve their goals, boost their business and establish themselves just by spending a small amount of money.

High customer satisfaction

Customer satisfaction is the most important goal of any business. Customer satisfaction can be conveniently achieved using digital marketing strategies. Digital marketing provides technology which takes customer support to another level. Startups can analyze, track and monitor the behaviour of their customers. It would lead to a better understanding of customers requirements. When a startup knows and understands the likes, dislikes and requirements of their customers it becomes much simpler to provide a better service and to satisfy customers. Now, if the costumers are satisfied and happy  with the brand, brand identity would resonate itself and  the startup would get the loyalty of their customers.

Increase your visibility

Digital marketing is an efficient tool to increase the visibility of your business in a small period of time. With the increase in visibility, the influx of new customers would increase drastically. By running a digital marketing campaign you will reach thousands of new customers. Then the new customers would share and recommend your brand to others leading to a large revenue generation chain. This will make a startup more established and secure.

Return on investment

This is yet another beneficial aspect of digital marketing. Startups can easily determine the return of investment that they generate through marketing campaigns. It helps a startup to precisely determine which strategies and campaigns are working the best for them. This helps in decision making on which marketing campaign to invest in so that they can optimize the conversion rate and thus increasing sales and revenue.

Search engine optimization

SEO or search engine optimization is the process by which an organization keeps their site ranks high in the search engines for relevant keywords. For a startup to grow it certainly needs an SEO friendly website. This will help them  appear in more searches (on search engines like google, yahoo and bing) more people would visit their website that means more awareness would be created about their brand which leads to the generation of more revenue.

Many startups fail just because of poor marketing strategies. So if you want to turn your startup into a successful and prominent business you need to utilize digital marketing. Contact Robisearch Limited today for the best digital marketing solution for your business today. Reach us on 0716413386 or 0780655987.

 

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  • Robisearch
  • Business Growth, Information Technology, Marketing, Strategy, Uncategorized
  • December 6, 2022

How Businesses Can Use Bulk SMS This Festive Season

Christmas festive season is here and it is a great opportunity to reconnect with our customers and clients. You can plan out effective bulk SMS marketing strategies during festivals. This will help you in making a better connection with your customers and increase your sales. A proper Bulk SMS campaign can increase sales by up to 200% in just a couple of days during the Christmas season. Many popular Brands use SMS for marketing their products or services during this season.

Below are a few tips on how you can use Bulk SMS this festive season to increase sales:

Welcome new clients

Sending a bulk SMS to welcome a new customer is a way of showing interest and contributes to a high level of customer service. If a customer has signed up for an online newsletter or opted into an SMS marketing list.

Send festival greeting SMS

Festive season is the time when usually people are willing to do shopping. Sending the festive greeting SMS at this time will surely bring customers to your shop again.

Order confirmations and delivery updates

Contact customers with a bulk SMS text to let them know that their order has been received. This is another significant way of providing exemplary customer service.

Mobile coupon redemptions

Coupons delivered via SMS have redemption rates 10 times higher than printed coupons.

Using links to promote your online presence

You can incorporate links in SMS messages to encourage the customer to look at your site. View seasonal promotions, new products, and blogs. Smartphone capabilities can effectively ensure that customers are simply a text message and a click away from viewing your site.

Discount offers

98% of SMS messages are opened within the first 3 minutes they are sent to the recipient. Studies show 45% of shoppers say sales and discounts are the most important factor for festive shopping and they prefer SMS over emails.

Seamless integration with your business application

Bulk SMS has an API that you can easily integrate with your business application so that you can seamlessly send SMS to your audience without so much hustle.

Cost effective

Text messages are cheap especially if you buy them in bulk. No other marketing method provides such affordable results, particularly if compared with traditional marketing methods, such as TV, radio or print media. This will help you get more clients and also save money at the same time.

SMS Marketing engages your customer directly, at a personal level, and can direct them straight to your business. It is important to take advantage of SMS marketing this festive season. For more details on Bulk SMS Services, kindly get in touch with us on 0716413386 or 0780655987.

 

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  • Robisearch
  • Business Growth, Marketing, Performance Improvement, Strategy, Uncategorized
  • November 29, 2022

Advantages of SEO To The Hospitality Industry

Hotel SEO not only provides value by helping your website move up in search engine results, it’s also very cost-effective. This SEO strategy is more about investing time and expertise rather than large sums of money, so any hotel or hospitality business can benefit from SEO regardless of their size, marketing power or financial position. Below are some of the advantages.

Increased profits

When traffic increases and the website reach to the targeted audience, it is reasonable to expect more sales. As the more visitors arrive at the websites, the chances of booking in the hotel increases and so does the profit. SEO improves the volume of visitors as well as attracts the right demographics. The high traffic level makes it easier to split-test landing pages and improves the business.

Enhanced brand credibility

As brand awareness increases, the credibility of the website increases. SEO helps in making the brand more familiar to the audience while increasing the reach of the google results. In such a manner, the website gains the trust of the customers and they did book the hotel or resort.

Improved customer loyalty

As the greater number of visitors arrives on the websites, you can build a robust program and provide customers with more advantages. Better programs, schemes, and services for the customers can be mailed with the special offers on a regular basis. It helps in improving relations with customers and improves customers loyalty over time. Without effective SEO, the traffic decreases significantly and profits also reduce.

Improved brand awareness

SEO helps in improving the ranking of the website page and improves the rank in SERPs. This results in gaining more exposure and improves the chances of a high number of visitors. The coming backs of repeated customers improve the exposure and increase the awareness of the brand.

Increased website traffic

If SEO is effective, then helps in improving the number of visitors on the website and eventually leads to a better or higher ranking. The higher the rank in search engine result pages (SERPs), the more the chances of reaching the website to the targeted audience.

Google does not rank all websites equally. Therefore, hotels that focus more on SEO have a significant advantage when it comes to being found online. According to research, the first page of any search result receives nearly 90% of all web traffic. Hence it is very critical to rank high on Google. Robisearch Limited can help you with this. Contact us on 0716413386 0r 0780655987 and get a good SEO strategy that can help you with this.

 

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  • Robisearch
  • Business Growth, Marketing, Performance Improvement, Sales Analysis, Strategy, Uncategorized
  • November 23, 2022

Importance of CRM Software in Sales and Marketing

CRM stands for Customer relationship management. This is a type of software that helps businesses manage, track and organize their relationships with customers. A CRM can help you store customer data such as user behavior and how long a customer has been with your business. It also stores purchase records and notes on sales interactions. This helps to optimize your sales and marketing processes and improve customer service across your organization.

CRM software can be used in various ways to provide numerous benefits to your business. Below we discuss some key benefits of a CRM software in sales and marketing.

Increased sales

A CRM tool can help you streamline your sales process, build a sales pipeline, automate key tasks and analyze all of your sales data in one centralized place, potentially increasing sales and productivity. A CRM helps you establish a step-by-step sales process that your employees can rely on every time and that you can easily tweak as issues arise.

Improved customer retention

A CRM software will provide sentiment analysis, automated ticketing, customer support automation and user behavior tracking to help you determine problems and quickly address them with your customers.

Centers business growth around your customers

The software allows you to architect your business as it appears to your customer and audience. The CRM aligns all of the work your sales, marketing, and service teams do with a variety of natively built tools and integrations — this makes it easy for you all to collectively center business goals and daily work around your customers.

Automate daily tasks

CRMs automate other day-to-day tasks, speeding up your time-consuming but necessary work. CRM automation may include data entry and contact record updates after every interaction.

Create work flows

The best CRM software offers workflows. Workflows complete and organize sales, marketing, and service processes to save you time. It helps you set criteria that automatically enrolls records and takes actions of your choice .

Data driven marketing

CRM empowers marketers with data-based insights, the results of numerous marketing campaigns measured in figures and reflected in various charts and diagrams. This info is the necessary condition for efficient campaign budget allocation and resource adjustment. It may mean tracking conversions resulting from certain marketing activities and campaigns, and is no doubt invaluable in determining which efforts bring the best ROI and should be carried on and which do away with.

Optimized segmentation and targeting

CRM is capable of collecting and storing a lot of information. Marketers can use this information to  segment the customers much more precisely. This can be based on numerous criteria, from geographic location to financial details, previous interactions, etc. This results in messages and content delivered to them being much better targeted and, consequently, receive the improved response and brand loyalty.

Social branding

It may be overwhelming for businesses (especially startups) to promote their brand on several social media platforms. Using CRM, monitoring and managing the company’s presence in social media is much more effective and less time-consuming.

Multichannel marketing

CRMs possess the multichannel marketing functionality which lets conducting simultaneous marketing campaigns across different sales channels and touchpoints, like regular mail, email, mobile, social media, web, etc.

Tracking and analysis

CRM is capable of tracking the lead data, enabling you to evaluate the return on lead investments. It shows which lead sources are bringing the most revenue to concentrate on them. Further analytics functionality includes creating sales forecasts, monitoring the pipeline and spotting points where customers drop off, effective budget management, etc.

A CRM has the power to supercharge your business. Choose the right system for your team to start growing better. Contact Robisearch Limited today on 0716413386 or 0780655987 and grow your business.

 

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  • Robisearch
  • Business, Business Growth, Marketing, Sales Analysis, Strategy, Sustainability
  • September 22, 2022

Importance of E-Commerce For Small Businesses

 

Importance of E-Commerce For Small Businesses – There is no question that ecommerce websites offer a plethora of benefits to shoppers.  Shopping online gives them access to a huge range of products and stores, they can save time, shop for the best price, don’t have to deal with driving, parking, fighting crowds, and more.

Below, we discuss the advantage of ecommerce to businesses.

Low start up and running costs

As compared to a traditional bricks and mortar store, an online store can be set up for a fraction of the cost.  When working with the right platform and the great partners, an ecommerce shop can be smoothly set up in just weeks. Once you’re up and running, many of the marketing and customer relationship functions can be automated.

 No time restrictions

An ecommerce website is open 24/7, meaning there are no restrictions on when people can shop for and purchase your products, whether it is the middle of the day or the middle of the night.

Increased customer reach

An online store puts your products or services right in the palms of clients hands on their phone or tablet, no matter where in the world they are located. Whenever someone needs something you sell, all they need to do is whip out their smartphone or tablet browse through your store, and click to purchase.

Measurement, reporting, and responding to opportunities

With an online store, you have a wealth of information about visitors to your shop:  what they’re buying, what they’re not buying, what they are looking at, and more. You’re able to diversify the most successful products and develop them into a broader range of offerings. With the right reporting tools attached to your website you can viewing the information on a weekly, daily, or even hourly basis. This allow you to constantly optimize your product and pricing offering for increased sales.

Faster buying process

Customers can spend less time shopping for what they want. They can easily browse through many items at a time and buy what they like. When online, customers can find items that are available in physical stores far away from them or not found in their locality.

Store and product listing creation

Customizing listings makes them attractive and appealing. Here the seller has full control over customization, he can mention offers available, discounts etc. Other advantages of e-business product listing are that it is free to upload and fast.

Affordable advertising and marketing

Sellers don’t have to spend a lot of money to promote their items. The world of ecommerce has several affordable, quick ways to market online. Ecommerce marketplaces are visual channels – and sellers can really show off their products.

Several payment modes

Buyers like personalization – the same goes for paying for their orders. Ecommerce marketplaces permit multiple payment modes that include UPI, cash on delivery, card on delivery, net banking, EMIs on credit or debit card and pay-later credit facility.

Higher margins and better cashflow

If your business is involved and sells within the trade industry sector, an e-commerce website will allow you to sell at higher margins. This will make the profits you make on your products even higher. The shopping cart and payment options on these websites also mean you are gaining a 100% payment from the customer straight away. This will improve your cash flow.

In conclusion, Importance of E-Commerce For Small Businesses and any business allows you to employ a range of marketing and sales techniques to give people that extra reason to stay on your website and buy your products. Reach out to Robisearch Limited on 0716413386 or 0780655987 and get your dream ecommerce website set up today!

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  • Robisearch
  • Business, Business Growth, Digital, Information Technology, Marketing, Performance Improvement, Results Delivery, Strategy, Sustainability
  • September 7, 2022

Importance of a Website For Up and Coming Businesses

Importance of a Website For Up and Coming Businesses – If your business has gotten this far without a website, you might be wondering why you need one. The short answer is that there has never been a better or more important time to invest in a website for your business. A website offers a wide variety of benefits for small businesses, and most of these benefits increase in value exponentially year over year, just like the Internet itself.

Having a website is important for small business for many different reasons.  From building credibility with customers to capturing leads and web visitors, your website should be an accurate representation of your company.  And even more than just that, it should be a powerful money making machine that brings you leads and new customers.

Below, we discuss why a website is important for up and coming businesses.

Brand credibility

Your website will give you instant brand credibility. This will lead to more sales and customers. It is a very important reason why you need a website for your business.

Describe your services

Your website should clearly describe the services your business has to offer.  If you can do this well on your website, you will get more relevant phone calls and leads.

24 hour advertising

Your website is a 24 hour billboard for your business.  Now, I’m assuming your business is not open 24 hours a day, 7 days a week.  How can you advertise your business when you’re not open or available to take a call?  Your website, of course!

Show you exist

Your website is quite simply, proof of your existence as a business.  Without the powerful combination of a website and local SEO, your business would not show up online (or on Google maps!).

Funnel visitors

Besides simply landing on a specific page, your website should funnel visitors to different channels.  This will ultimately increase your website’s relevance and value.

Make a purchase

Your website should be an easy way for customers to make a purchase.  As you may already know, the buying process begins online most of the time.  What this means is that you have a very good opportunity, with a properly designed and optimized website, to make sales with your website.

Increase exposure

Your website should increase the online exposure of your business which is crucial to continue to see growth. For example, if a customer does a search on Google, ideally you would want this potential customer to stumble across your business.

Increase trust

Most people in today’s online era would not trust a business (no matter what kind of business it is) if it does not have a website.  Without a website you not only don’t have the opportunity to get in front of potential consumers.  Additionally, most people would not think your business is legitimate or successful unless you have a website.

Capture leads

A website should ideally capture leads of web visitors.  This is why having a website is so important for your small business.

Distinct and strategic calls to action should be placed on your site’s landing pages.  Structuring your site properly and placing CTA’s in the right places is the difference between a website that makes money and one that does not.

Communicate your brand’s values

A website can easily communicate your brand’s values to people who stumble upon it.  This includes style elements, target market, and other important things that can help visitors decide whether or not to choose your business.

Additionally, business branding signals to visitors that you are established and successful. This simple communication of your stature is enough to help you get new clients.

Answer important questions

Having a website is important for your small business because your website can answer questions.  Most of the time, customers would rather look online than call a business to find out basic information.  Not having a website would mean missing all of the potential customers who do not want to reach out and ask you about your services.

Additionally, your website can communicate basic and fundamental things about your business that the public would like to have on hand.  A website’s ability to answer consumers questions in just one of the many reasons your website is important to your business.  Without it, customers would be lost.

Having a strong online presence can truly be a make or break for any business. Visit our website or Reach out to us on 0716413386 or 0780655987 and get a website today!

 

 

 

 

 

 

 

 

 

 

 

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  • Robisearch
  • Business Growth, Digital, Information Technology, Marketing, Strategy, Uncategorized
  • July 29, 2022

HOW TO USE SOCIAL MEDIA ANALYTICS FOR EFFICIENT MARKETING OF YOUR BUSINESS

Paying attention to your social media analytics will prosper your business. This can be easily done since users on any social network are usually very vocal about their views. Use targeted marketing to market to users who match your buyer persona. The outcome will give you insight into whom your most engaged  audience is. Finally, analyze customer feedback on social networks to improve your current and future products  through the following ways:

1. Measure your marketing ROI

Any respectable business should project a return on any investment they dive into — in this case, your social media marketing campaigns. One of the more direct social media analytics you can look at is your return on ad spend.

2. Undertake competitor analysis

Assessing your competitors helps you establish a baseline on how you should be performing. It can give you a baseline to measure against. Assessing your most direct competitor should provide a more realistic and accurate baseline.

Here are some social media metrics you can assess from your competitor(s).

  • How many followers do they have?
  • What’s their engagement rate?
  • How frequent are they posting?
  • What’s their ad creative?

Facebook allows you to see all the ads your competitors are running. Head to your competitor’s Facebook page, scroll down and click “See All” on the page transparency section. Here, you can see what ads they have active and how long they’ve been running the said ads. This should give you some ideas on what path to take.

3. Analyze customer feedback

The difference between sentiment analysis and customer feedback is that customer feedback primarily deals with insights from those who have already purchased from you.

On the other hand, sentiment analysis concerns itself with insight data from various social media platform users, regardless of whether they have ever made a purchase.

4. Look for brand mentions that feature your product.

Most customers would usually share their experiences with a brand on social media. Social listening tools can help you see what those customers are saying about your brand.

  • Enable reviews on your social media page.

Like a Google My Business listing, Facebook allows your Facebook page to collect reviews from customers.

  • Conduct sentiment analysis

Most of the data you’ll retrieve from your marketing campaign will be quantitative, i.e., the number of users reached, click-through rate, purchase rate, etc. However, you must analyze your qualitative data as well.

See what your customers are saying about you. You may have decent reach and engagement, but people could be mocking your business’ ads

 5. Use social media analytics to target your marketing

Social media channels gather user information, such as demographics and interests, to provide a tailored user experience. For example, YouTube analyzes the videos watched by its users to determine what they like and provides recommended videos based on that user’s activity.

Advertising platforms give marketers access to these interests, allowing them to target a particular market—one relevant to their product and brand. This feature increases the conversion and engagement rate for your social media posts and ads.

Robisearch Limited will help you get a better understanding of digital marketing and how to do so efficiently. Reach us on 0716413386 or 0780655987 for more information and inquiries.

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