Advantages of Using Point of Sale Systems in Hotels

What is POINT OF SALE SYSTEM and how does it work? | Techyshop Nairobi Kenya

A Point of sale system is a computerised system used to streamline and track transactions made within a business. A Point of sale system can be used for a variety of purposes, including sales tracking, inventory management, customer loyalty programs, and more. Below we discuss some advantages of using point of sale system in hotels.

Reducing or increasing inventory

By watching inventory reports, employees can ensure that ordering is more precise. If an organization is seasonal, it is not likely that it will need to stock the same amount of a basic product – such as flour or sugar – in the low season as it will in the high season. Watching inventory reports helps increase efficiency.

Ensuring accuracy

Every menu item in an hotel has a price associated with it. With a POS system, items are entered in single keystrokes (bar code scanning, price lookup, picture ordering, or other method) instead of open key prices. Similarly, entering prices by single descriptor increases accuracy, since employees will not be guessing, estimating, or otherwise entering incorrect prices for menu items.

Employee efficiency

Using a point of sale system will make it easier for your employees to track their sales and take customer orders. This will allow them to spend more time interacting with customers, which will result in higher customer satisfaction.

Security

A Point of sale system can help improve the security of your business by tracking employee and customer information. This information can then be used to prevent fraudulent activity and reduce theft, which is a major problem for many businesses.

Keeping track of guests

The best customers are the organisations current guests. No matter the type of operation, organizations should try to develop a database including the name and address of their most frequent guests. Mailing to guests is a direct and effective form of advertising – even if only a postcard listing a few seasonal specials. Point of sale systems include a database function whereby guest contact information can be collected and sorted.

Overall, point of sale systems can be extremely beneficial for hotels. They help to streamline communication and reduce the possibility of errors. They also provide guests with a convenient and efficient way to make payments. Point of sale systems can also help with data analytics, reporting, and improving staff productivity. If you are looking to improve your hotel’s operations, a point of sale system may be a great option for you. Contact Robisearch Limited on 0716413386 or 0780655987 for the best point of sale system for hotels and restaurants.

 

 

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Benefits of Human Resource Management and Payroll Software to SME’S

6 Extensive HR Payroll System Features you must knowInvesting in the right payroll and human resource management software will not only help the organization to run its operations in a hassle-free way but also will help the company to reach unimaginable levels of success. The software provides a number of advantages including improved efficiency, less timeline, accuracy, precision and enhanced productivity. Other benefits are discussed below:

Enhances payroll management

HR software makes payroll management easier and saves time and also, eradicates errors which are often committed by the employees. Employee management and payroll software help SMEs in controlling compliance issues, overtime, labour costs and also help the companies to make effective decisions without taking much time. This software helps employees to focus on other jobs which require immediate care and attention.

Improves recruitment process

An effective HR management software is very much beneficial for the companies as it makes everything digital and employee-centric. An employee management software helps SMEs to attract the best talents for their companies.

Moreover, they can integrate this software with social media sites and other job portals where most of the candidates prefer to view various job posts. It also streamlines the entire hiring process by assisting in the screening, interviewing, and on boarding process.

Align employee efforts with Business goals

A streamlined HR management system enables you to identify the capabilities of each employee, realize their individual goals, and allocate tasks aligned with your business objectives. When goals are predefined, it helps employees to understand their contribution and prioritize workflows to remain engaged and motivated for improving their performance to achieve their assigned goals.

Improved employee experience

When your employees need to spend time searching and gathering information related to their employment, they fail to contribute complete effort towards important tasks at hand. An automated human resource management system with an integrated employee self-service portal empowers employees to get access to all their information such as payroll, leave balance, increment, appraisal, and so on. This information accessibility improves employee experience and boosts their morale, thereby increasing their engagement and satisfaction.

Data security and accessibility

HR management software helps you easily manage employee records. The system stores data digitally which can be retrieved immediately when needed. And since the information is stored on cloud, the service providers take necessary steps to ensure your employee data is secure.

Customizable system that caters to your needs

The HR software is available with customizable features. This means now you can choose the functionality of your HR platform as per the needs of your HR department along with the provision to make data and policies accessible to employees. A customized system not only reduces the workload on your HR team but also ensures that all requirements are adhered to.

Robisearch Limited offers customized HR and payroll systems to help SMEs drive the well-being of businesses by nudging employee engagement, improving productivity, and stimulating growth. Contact us on 0716413386 or 0780655987.

 

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Why Point of Sale Systems Are The Best For Managing Small Businesses

Retail POS System Software, Free trail & download available at Rs 25000 in Pune

Small business owners can use a POS system to better understand their sales trends, available inventory, and customers. Moreover, mobile solutions enhance the customer experience with quick checkout options and integrated customer programs. A POS for small businesses can keep track of your inventory and indicate when you need to reorder stock. This is extremely important for small businesses experiencing rapid growth! Your POS can instill inventory processes that grow with your business, saving you time and money in the long-run.

Plan for growth

A POS for small businesses can give you snapshots of the health, growth, and performance of your store at any time, without overloading your team. Every shilling you spend on your business needs to yield a good return, and your POS can help ensure that you’re making smart business decisions.

Inventory management

A POS for small businesses can keep track of your inventory and indicate when you need to reorder stock. This is extremely important for small businesses experiencing rapid growth! Your POS can instill inventory processes that grow with your business, saving you time and money in the long-run.

Connect with customers

For retailers looking to grow, loyalty programs are an important feature to look for in a POS for small business. Loyalty programs help keep current customers shopping at your store and draw in new customers. Loyalty rograms can grow your small business by:

  • Incentivising customers to shop at your store
  • Building brand loyalty
  • Encouraging additional sales per customer visit
Employee management

A smart POS system has an employee management feature that lets you manage employee information, track the number of hours they work, and follow their sales details, and much more. This excellent feature also reduces fraud by giving you the authority to assign specific functions or parts of the POS system to your employees that is necessary according to their role. You can even discover your busiest occasions so you can productively schedule the timing of your staff.

Saves time and money

As small business owners, you have a lot to juggle. An online POS system saves you time, money, and effort. It speeds up the checkout process, which drives more sales for the business. POS solution also diminishes human blunders as it automates all the manual tasks and produces real-time insights to track down the finances better.

Easy access

The use of a cloud-based or online POS system will let you access your business insights anytime from anywhere you want, as it stores the data on the cloud. It is an excellent solution for preoccupied owners. You don’t need to visit your store regularly or call your engaged representative to track your stock. Access your back-office anywhere from your devices and gather the information by yourself.

Easy payment methods

Using advanced POS software, you can increase your business credibility by accepting various payment methods, whatever your customers prefer. Easy payment acceptance will lure your customers to visit the store again and again, which will directly increase the higher sales potential.

Real time insights

A POS system will provide you with real-time insights that will help you to track and maintain your stock. Its analytical feature enables you to figure out which items need restocking, additional advertising, or when to run off-peak hour promotions to expand sales that are significantly useful for the operation of your small or medium-sized business.

No matter what kind of POS system you have in place or are considering, it’s important to partner with a company that simplifies payment solutions. And that’s where Robisearch Limited comes in. For more insights on point of sale for small businesses, reach us on 0716413386 or 0780655987.

 

 

 

 

 

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FUNDAMENTALS OF DIGITAL MARKETING

Digital Marketing Fundamentals You Need To Know About

Digital marketing is marketing your product, whether a good or service, through digital means. It involves marketing through online mediums. Digital marketing constitutes all the modern marketing techniques and is a growing marketing trend. This is why it is important to learn about the fundamentals of digital marketing. It has opened many avenues for different organizations. Therefore, every brand has to imperatively employ digital marketing techniques for leading their business successfully.

Search Engine Optimization

SEO is the organic way of gaining traffic. It is through the bots that Google or any other search engine uses that indexes the content. The bots crawl the web, and using various algorithms, they analyze the content index and then decide in which order the content would appear in the search results.

Content marketing

Content marketing is a strategy to target the desired audience by creating relevant content. This can be in the form of articles, videos, podcasts, or any other media meant to engage and retain an audience. It can be achieved through blogs, newsletters, emails, etc. When done strategically, it leads to great results. These results can be analyzed through the fact that businesses with blogs get 67% more leads than other companies. Content marketing helps in earning leads and helps brands to convey the product ideas and vision.

Email marketing

Email marketing is an easy and effective way to stay connected with existing and potential customers.  It can be understood as an advertisement that is aimed at garnering traffic on the website and has the highest conversion rates. Most of the email marketing constitutes emails that communicate new offers and coupons to spike the recipient’s interest.

Social media marketing

Social media marketing is the easiest and most effective way to connect with the target audience.  It allows the brands the opportunity to track the reach of their content. Through the various tools that are offered by the social media platforms themselves, it has become very easy for the brands to identify patterns and find what works best for them and where they can improve.

Affiliate/influencer marketing

Affiliate marketing is getting the product promoted through another person and paying commission to them on every sale made. It is using the reach of an individual to your own advantage. Here, the affiliate needs not to be an individual alone but can be an entity also. The influencer promotes the product, through any medium like a YouTube video or a blog. When people click on the link provided to them for the product, ultimately buying it, then they are compensated for it through commission.

Video marketing

Videos have proved to be more engaging than any other form of content. Video marketing can be used to increase awareness about the product and increase traffic on the website. Video marketing also holds the potential of the video getting viral.

Audio marketing

Audio marketing is now not limited to radio only.  There are other options available now for audio marketing, like streaming an audio or more popular methods like a podcast. There are also smart home assistants like Ok Google and Alexa who have contributed towards audio marketing.

Pay per click

Pay-per-click is a part of paid media that is used to increase the rankings on search engines through paid means. Pay-per-click is used to improve rankings by moving on top of the search results and drive more traffic. The advertisement stays for as long it is being paid for.

Mobile marketing

Mobile marketing involves everything that is done on the desktop and presenting it for the mobile. The websites that are designed should be mobile-friendly, and activities that can be considered unique to mobile marketing are in-app-built notifications, text messages, and social media activity to a certain extent.

Digital marketing is a growing vertical of marketing that holds immense scope. It has many aspects that one can explore.  If you want to dive deeper into it and build your business on it. Contact Robisearch Limited today on 0716413386 or 0780655987.

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Benefits of Access Control Systems To Hotels

These days, it’s crucial for hotels to use an access control system. The hotel staff has to assure their guests that their rooms and belongings will be secure at all times. Additionally, the business must protect sensitive and restricted areas within the building. Using access control systems benefits both the owner and the customer in various ways. It can help both parties gain a heightened sense of safety while conducting their businesses. The benefits include:

Asset protection

One of the major reasons why hotel owners plant security guards within the premises is to protect their assets from being vandalized. A fingerprint access control system or other such biometric access control device restricts the entry of people to only those who are registered in the system. Hence, this ensures that no unauthorized person enters the premises to cause harm.

Restrict unauthorized access

A hotel is a premise that is bound to have many facilities where not all are allowed access. An automated access control solution allows preventing such individuals from entering certain areas where they are not permitted. It is especially beneficial for the owners in restricting employees and guests, and not just outsiders, from entering certain areas of the hotel that are not permissible for them.

Manage floor wise access

In a hotel, elevators are an obvious part of the infrastructure. There are floors within the hotel that again are not permissible to all. Access control system with elevator access control can allow hotel owners to restrict entire floors from unauthorized individuals, making it easier to manage the movement of not only guests but employees as well.

Centralized control

This is one of the most important features that the access control systems of today offer. Most hotels today are spread on a global scale. Managing influx of people across the branches often becomes difficult. The advanced systems of today allow hoteliers to centrally monitor every branch. They also receive real-time information on each branch along with auto-pushing of events. This makes it a highly intellectual solution for the hotel owners since it fulfills every requirement of the current hospitality industry.

Integration with attendance system

Another major benefit that hoteliers can gain from these automated systems is integration with the time attendance systems. Web-based portal of the system allows hoteliers to track attendance, shifts, leaves, etc. of their employees in real-time. They can also ensure satisfactory productivity levels of employees through automated systems.

Easily accessible entry and exit logs

Access control systems supplement the shortcomings found within this manual method. They offer a more easily-manageable and highly-efficient way of tracking the volume of people exiting or entering a room at any given time of day. These electronic logs contain more accurate information which the owners can use to review a hotel’s activities for a given time period.

Heightened security in rooms

Another benefit access control systems offer to both customers and hotel owners is that they provide an increased sense of security across the board. Doing away with the traditional bolt and lock towards a predominantly software-based system allows for fewer instances of key duplication.

In conclusion, an automated access control system is important for any hotel business.  It creates a safe and secure environment not only for guests but for the employees as well. Guests, who generally look for that homey, comfort feeling even while they are traveling and staying at hotels is sure to be ensured. And there is nothing more than satisfied guests that a hotel owner yearns for. Hence, implementing an access control solution is definitely in the interest of hoteliers. Contact Robisearch Limited on 0716413386 or 0780655987  for the best-fit system for your establishment.

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Benefits of Inventory Management to Small Businesses

Inventory management refers to a business’s process for keeping track of everything it owns. Businesses use inventory management software not only to account for everything but also to conduct inventory costing. It also assists with creating work orders and producing other documentation important to the functioning of the business.

It helps a business avoid the costs or lost revenue that come with overstocking or running out of supplies. Below, we discuss more of the benefits.

It saves time through automation

Workers spend a lot of time on manual data entry and form-filling. Inventory management software options automate these tasks. This helps in saving your workforce time and freeing them up for other high-priority tasks.

It improves order accuracy

Returns are costly for a business. Effective inventory management improves the accuracy of your filled orders and lowers the likelihood that you will send the wrong product to the wrong customer or submit the wrong order to the wrong supplier.

Increases productivity

Organized inventory management leads to a more efficient and productive workforce. If you want to get more out of the workforce you have, give them the tools they need.

Prevents overstocking

Inventory management tracks what inventory you have and helps forecast what you need, reducing the likelihood of overstocking.

Prevents shortages

Inventory management helps managers understand what current inventory levels are and what is needed to meet demand.

Makes your company more organized

Inventory management organizes your business on a foundational level, which helps the company run better. When things are chaotic in the warehouse, they’re chaotic in the front office. By having control of your inventory, you can focus on high-priority but non-urgent tasks that will grow your company, rather than running around putting out fires all the time.

Enhances customer satisfaction

Satisfied customers are returning customers, and good stock management is how you ensure that. By filling customer orders on time and accurately, your customers will know that they can depend on you to satisfy their needs.

As a result, you’ll build a strong base of loyal customers who will serve as the foundation for your future growth as a company.

As you can see, there are a number of benefits you can expect to experience by implementing inventory management software at your business.

From boosting the accuracy of your inventory to lowering your business costs, the advantages are extensive, and this could be just the thing you need to unlock further business growth. Take your business to the next level, contact Robisearch Limited on 0716413386 or 0780655987.

 

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Resellers, Who They are and Their Benefits

A reseller is a person or company that buys products from different suppliers and sells them to their own customers (usually at a profit). Resellers often provide some value-add in terms of the customer experience. This enables them to mark up the price of the items they sell. It could be something as simple as an in-depth product description, a customer loyalty program, or live chat support.

Sourcing products isn’t necessarily easy. It often requires a large capital investment. Resellers are able to navigate this by purchasing products only after they’ve made a sale and have been paid by the customer. Think of reselling as platform where individuals source materials and products from a variety of suppliers but do not commit to selling through any purchased inventory upfront.

This business model is easier for the average person to start and can be highly profitable, especially if you have niche expertise. For example, someone who is highly knowledgeable about software could start a reselling business around the different software that are currently on trend.

There are a number of benefits to partnering with Robisearch Limited as a reseller. They include:

Cost saving

Unlike a distributor that requires a high margin, becoming a reseller enables you to set your price. You can choose the product suitable for your business, buy it at a fair price then sell it at your own cost to ensure your profitability.

Time saving

As a reseller, you can start your business road right away without waiting for any products to arrive. As soon as you add reselling products and content on your site, you can begin marketing your business. Moreover, it doesn’t ask for much time for set up.

No stock and inventory

As stated above, the best thing about being a reseller is that no carry of stock is required, which means no inventory cost and high revenue. You only pay for products customer orders from your website. It reduces financial risk and is a perfect tool for budget-conscious or start-up enterprises.

Quick and easy expansion

If you act as a reseller, you are able to sell a wide range of products. Your consultancy business can grow into various technological products such as POS systems, marketing services and other software.

Low financial risk

A benefit to starting a reseller business is that the financial cost is low. This is the perfect business for budget-conscious and risk-averse entrepreneurs. You won’t need to buy bulk inventory.

Set your own margins

When you become a reseller, you’re free to set your own margins. You can choose to price your products however you want. Since the cost of goods is low, you can price your products to ensure your reseller business is profitable. The higher you set your price, the more you can make.

Do these above benefits sound appealing to you? Robisearch Limited is looking for resellers now. As becoming our reseller, you can start developing your business in validated markets without going through the expensive struggle of having to start your own business. You can have all your freedom and rights in reselling our products.

If you have questions about the reseller partnerships and how they work, we’ll be happy to answer them for you. Get in touch with us today to learn more about this lucrative option and how it can benefit your business! Call us on 0716413386 or 0780655987.

 

 

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Why Corporate Companies Need The customer Feedback Platform

 

 

 

A customer feedback platform usually takes the form of a software product or an application. It helps businesses manage what customers are saying on multiple feedback platforms and channels. This assists in gaining data-driven insights essential to improving overall customer experience. Customer feedback platform enables everyone on your team to understand customers better. They can easily measure customer satisfaction and learn how to build customer loyalty. In return, the are able to make a digital transformation.

The Robisearch customer feedback platform is important for a number of specific reasons that help future planning.

It can improve customer service

Customer feedback can manifest itself in evaluating how company employees treat customers. A company can determine if some customer service representatives are being rude to customers, especially if the topic of rudeness comes up frequently. The customer feedback platform enables you to take immediate action on such feedback.

Allows comparison to the competition

Customer feedback also allows companies to better understand how customers rate and use their products versus competitive products. It is vital in determining where a company’s products and services excel or fall short compared to alternatives on the market.

Helps identify necessary changes

Customer feedback platform is especially important when a company is loosing customers. It helps determine why customers are no longer buying its products. The goal of the system becomes finding out if there is anything the company can do to win a customer’s business back.

Helps identify customer preferences

Customer feedback is important for determining a customer’s needs and tastes, particularly when a business introduces new products. Customer feedback helps companies determine what’s important to their customers – without customer feedback, a company could not possibly meet the product needs of the consumer. Consequently, its products would likely fail in the marketplace.

Helps you spot market trends

Customer feedback is also important in detecting certain technological trends among consumers. For example, a new competitor in the market may introduce new and improved technology that potentially threatens the older technology a company sells. If customers indicate they would prefer and buy this technology, the company will need to consider switching to the new technology.

By making a strategic investment in the right customer feedback system and tapping into data provided directly by your customers, you can deliver greater experiences. This will successfully set yourself apart from the competition. Robisearch Limited provides the right customer feedback platform for your company. Reach us on 071641386 or 0780655987 and get your customer feedback platform installed today!

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Features of an Effective Task Management Software

 

Task management software is software that is used to effectively manage your work by guiding you to find and complete the high priority tasks. Everyday, we end up spending much of our time on urgent but low-priority tasks, which can lead us to postpone the most important work. An online task management system helps you prioritize and manage these tasks with essential features like reminders, status timeline and time trackers to keep ahead of the deadlines.

Below are features that make great task management software, and you should be on the lookout for them while searching for the tool.

Task scheduling

The idea behind task management is to organize work. Be it personal or professional, on a daily basis to make it more streamlined.

A good management tool should allow for creating and managing schedules. When work is planned on a daily, weekly or monthly basis, it becomes easier to monitor progress. Notifications and reminders make task scheduling even better. They keep you on alert and can save you from overspending much time on a single task.

Prioritization

An efficient task management software can help by allowing the option for prioritizing tasks. Tasks are usually prioritized based on the urgency level of the task itself or the dependency of other tasks. A good tool should be able to provide a mechanism to specify such priorities along with the tasks. This helps in completing urgent work first and speeding up implementation of the critical stages of the project.

Task tracking

When a number of tasks are scheduled, keeping track of all the tasks done can prove a struggle. In order to make this process easier, it is wise to adopt a tool that can help you trace exactly which activities are started, in progress and done with. When you can track tasks, you can make task and project planning easier while saving time on the unnecessary recreation of tasks.

Collaboration

An efficient collaboration channel is a key element to look for in a task management platform. The team should be able to exchange information, share tasks and receive task updates. Be it file attachments or elaborating on assigned tasks. The team should also be able to communicate information on time and with ease.

Time tracking

A core element of streamlining work is to keep track of the time for each activity. This way you can measure the time spent to do each task, whether it’s worth the time and how contributes to or has an overall impact on the project, in terms of budget and time.

Reporting and visualization

A part of task management is to monitor and observe task progress. This is needed to regulate the flow of tasks so as to avoid missing deadlines and making task progress more effectively. A good software should be able to provide functionalities that help easily monitor as well as report progress for tasks.

Task planning

Effective task management starts with appropriate planning. Depending on the budget, resources, scope, and timeline; efficient task planning requires breaking down the work into stages through a structured approach. With a good task management tool, you should be able to break down your work into simpler tasks that can be easily managed. Moreover, there should be an option to organize and prioritize tasks as required.

Calendar

A good task management tool should be easily integrated with a simplified calendar that is easy to manage and access. Through a calendar, you can organizing and schedule tasks as well as use it to work for project timelines and meetings.

Resource Management

A good task management software helps you manage and assign resources to specific tasks. This ensures that teams working on projects have ample resources and tools to complete them in a timely manner.

Documentation

A top task management tool allows you to have access to all your documents in one place with the option of sharing it with your team members in just one click.

With Robisearch, you get software that covers all these features and complements them with an all-in-one suite with all necessary tools. There may not be any perfect tool to do all your tasks but Robisearch is the best you can get. Call us now on 0716413386 or 0780655987.

 

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Benefits of Bulk SMS to Retailers

Bulk SMS stands apart from other marketing channels with direct, immediate, native-to-mobile engagement with no app required. It also features the highest open and response rates of any mobile channel: users open 98% of SMS texts received, 90% of those within three minutes of receiving them. Even compared to a channel like an Email, SMS has 6-8x higher engagement than email and a 32% response rate. With numbers like these, SMS can be a valuable component of your customer engagement toolkit.

Bulk SMS marketing gives you the unique ability to engage customers no matter where they are in your sales funnel. Send promotions to new customers to get them browsing. Offer reminders and discounts to save an abandoned purchase. Keep customers in-the-know with order and shipping notifications. Below we discuss the benefits of bulk SMS to retailers.

Direct delivery

SMS is among the most direct ways of communicating with clients, besides meeting face-to-face and a direct phone call. Since the other 2 can be complicated, time-consuming and expensive, it’s clear who’s the winner!

Trackable analytics

SMS can easily be trackable too, most providers offer delivery reports which can be a great source for interrogating what successes you’ve had with your SMS deliveries, so you can fully and accurately rate the success of your campaigns. You can then take lessons learned into the next campaign.

Reliable

Mostly as mobile phone SMS messages are generally safer than email which can deliver all kinds of shady attachments.

Simple and easy

Due to its simplicity and reach, SMS has become a globally adopted communication channel. Everyone knows how to open, read and text a message. Moreover, thanks to the limitation in length (160 characters), messages are small, direct, concise and go straight to the point.

Precise

Once you have your audience segmented, then you can accurately target groups of customers with a variety of marketing messages. Understanding what works and what doesn’t means you can refine your approach to maximize sales potential.

Efficient

The ability to schedule text messages means that you can save time in planning your campaign, you don’t need to write each message individually, so groups of people can be targeted with scheduled texts.

Cost effective

Text messages are cheap especially if you buy them in bulk. No other marketing method provides such affordable results, particularly if compared with traditional marketing methods, such as TV, radio or print media.

Immediate delivery

As far as delivery goes, SMS is pretty quick, and it’s also efficient – taking only seconds to reach a vast audience. It’s rare to get such a quick and fast personalized message to an audience with that kind of speed.

Immediate results

You will instantly be able to see those who have received it, along with other analytical data such as those who have opened it, read it and of course, the important one, which is those who have responded.

Global marketing

Text messages are designed to reach anyone who has a reasonably modern mobile device and a cell phone signal. So you can reach millions of people in an instant, anytime, anywhere.

So if you are a retailer or have an online website, give bulk SMS marketing a go, your customers will love it and I am sure you will soon start to see the benefits. To see just what bulk SMS marketing can do for your business, reach out to Robisearch Limited on 0716413386 or 0780655987.

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