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Advantages of PMS To The Hospitality Industry
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Best property management in Kenya

  • Robisearch
  • Business Growth, Performance Improvement, Strategy, Sustainability, Uncategorized
  • November 30, 2022

Advantages of PMS To The Hospitality Industry

With a hotel Property Management System, it becomes easier to eliminate costly overbookings. This is possible due to ease of managing room availability, integrated Channel Manager to improve occupancy, integrated payment gateways, and other functionalities. While using a good PMS, you can also efficiently perform day-to-day operations, such as updating rates, managing housekeeping tasks, and transferring guests. Other advantages include:

Better customer data management

PMS for hotels consolidates and securely keeps all customer data. This helps to form detailed guest profiles and ensure compliance with applicable consumer data protection regulations. This assists to avoid common booking hotel frauds. The understanding of customer buying patterns enables hotel businesses to develop more targeted packages and services.

Improved revenue management

Hotel property management software connects operations and financial processes. It leverages pre-built integrations to accounts receivable, accounts payable, payment gateways, point-of-sale systems, and payment processors.

Enhanced check in and check out capabilities

A mobile-enabled cloud hotel PMS empowers a hotel’s front-desk staff to check guests in and out, assign rooms, and enable guest services anytime from any place.

All data in one place

Numerous tasks that were previously handled by different programs can be done from one central location. Management can keep everything in one place where it won’t be lost. Employees can access, update, and track all relevant information across all departments and multiple property locations. Moreover, they can do it from any location and collaborate more effectively.

Improve relationships with guests

Hotel management software will help you provide a smoother contactless payment experience and check-in/out experience, making for happier and more loyal guests. Personalising guest communication is also easier and quicker with software, enabling you to build loyalty more regularly. The more loyal guests you can create, the more direct bookings you can drive.

Greatly reduce manual errors and double bookings

With an automated system making it easier to input and process data, your records will be much more accurate and it will be much quicker to reference them. Integration with a channel manager will also ensure your inventory is updated automatically, reducing the potential for annoying double bookings – improving life for you and your guests.

Make better business and marketing decisions

Your system will help you record guest data more accurately and more comprehensively. Having this on hand will allow you to build profiles and identify trends around guest preferences and their habits. With this information you can adapt your marketing strategy and pricing accordingly to make sure you’re getting as many bookings as you want.

Robisearch Limited offers a property management system that can be used in hotels. The software includes several valuable features that facilitate daily hotel activities such as direct bookings, housekeeping management, personalized services, transaction operations, reporting, and analytics. Contact Robisearch Limited today on 0716413386 or 0780655987 for improved hotel services.

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  • Robisearch
  • Business Growth, Information Technology, Performance Improvement, Results Delivery, Sales Analysis, Strategy, Sustainability, Uncategorized
  • September 27, 2022

Importance of A Property Management System to Property Owners

Importance of A Property Management System – Property management software is software designed to help landlords and property managers organize and streamline the business tasks associated with managing rental properties. Property management software has many benefits for small landlords and experienced property managers alike. Whether you are just starting out, or are managing a large portfolio, a great rental management software can make your job easier than ever.

Below are some of the benefits of a property management system.

Maintenance management and tracking

Both landlords and property managers can benefit from a property management system that can seamlessly track maintenance requests from tenants, assign vendors or on-site managers a particular task, and track the job’s completion with any relevant notes.

Online payments

Online rent payments have other advantages for landlords and property managers. They ensure that funds don’t come late because of the classic “lost in the mail” excuse, and they guarantee that tenants won’t be out any funds from something truly getting lost in the payment process.

Contact management

Online rent payments have other advantages for landlords and property managers. They ensure that funds don’t come late. They also guarantee that tenants won’t be out any funds from something truly getting lost in the payment process.

Accounting services

A property management system covers all things accounting and even gives you financial tips when you need them. Not only are they updated regularly to fit, but they are also easy to use and understand. Payments can even be made via the property management system. Whether your tenant’s payment is due or you are to pay the plumber, you get notified and then approve the payment.

Security

With paperwork, practically everyone and anyone can have access to sensitive information and details. However, when you use a property management system, you get to keep things private. Your tenants and other people you may deal with can be rest assured that they are safe with you. You can have locks installed so that only you have access to sensitive details concerning your property management. Securing access can be done easily.

Reduced cost

Additionally, when you make use of a property management system, you get to save more and avoid unnecessary costs. You can cut costs on transportation and even save more when you have total proper control of your finances.

Enhanced guest experience

Another Importance of A Property Management System is the automation of daily operations and administrative tasks promotes a consistent provision of quality services. Moreover, hotel PMS remembers customer preferences coupled with customer feedback analysis, which gives hotel employees helpful insights to help ensure better guest experiences.

Improved employee productivity and engagement

User-friendly interfaces facilitate the training of hotel staff and reduce the likelihood of errors. The staff can save hours on routine administrative tasks that can be automated while concentrating on adding value instead.

Enhanced check/check out capabilities

A mobile-enabled cloud hotel PMS empowers a hotel’s front-desk staff to check guests in and out, assign rooms, and enable guest services anytime from any place.

 

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