An Online Accounting Software for All Businesses in Kenya

Having real-time access to your finances is no longer a luxury—it’s a necessity. Whether you’re a small business owner, a growing enterprise or a startup in Kenya, using the Perfect Online accounting software like ROBIPOS for All Business can revolutionize the way you manage your finances. Let’s break down why ROBIPOS is more than just accounting software—it’s The Perfect Online Accounting Software for All Businesses in Kenya that want to stay ahead.

Let’s break down why ROBIPOS is more than just accounting software—it’s an all-in-one financial management solution for businesses that want to stay ahead.

✅ What Makes ROBIPOS the Best Online Accounting Software?

  1. Comprehensive Cloud Accounting

ROBIPOS offers full-featured cloud accounting that lets you access your financial data from anywhere, anytime. No need for complicated installations or backups. Just log in and manage your business on the go—whether you’re in Nairobi, Mombasa, or working remotely.

  1. Faster Customer Payments

Tired of chasing down payments? With ROBIPOS, you can send professional, customized invoices via email or SMS and accept MPESA or bank payments instantly. The system tracks payment status, so you’re always in control of your cash flow.

  1. Built-in Inventory Management

Most accounting software misses this. ROBIPOS includes powerful inventory management tools that track stock levels, manage reorders, and integrate seamlessly with your accounting, so you avoid stock outs or overstocking.

  1. VAT Compliance & eTIMS Integration

Stay on the right side of KRA. ROBIPOS is eTIMS compliant and handles VAT filing and invoice generation with ease. Whether you’re dealing with standard-rated, zero-rated, or exempt supplies, VAT calculations are handled accurately and automatically.

  1. 70+ Financial & Business Reports

Get deep insights into your business performance. From profit and loss statements to cash flow summaries and balance sheets, ROBIPOS provides over 70 detailed financial reports that you can generate with just a few clicks helping you Make smarter business decisions, backed by real-time data.

  1. Track Expenses & Sales Easily

Every transaction is recorded and categorized, giving you a clear picture of your expenses, sales, and profitability. Attach receipts, reduce manual entry, and avoid data duplication—all in one dashboard.

  1. Custom Quotes & Invoices

Create branded, personalized quotes and invoices that match your business identity. Whether you’re dealing with large contracts or walk-in clients, ROBIPOS lets you convert quotes to invoices instantly.

  1. User-Friendly Interface

Designed with business owners in mind, ROBIPOS is intuitive and easy to use. You don’t need to be an accountant to manage your books—just log in, and everything is where you expect it to be.

📲 Why Businesses in Kenya Are Switching to ROBIPOS

Don’t take our word for it—our customer reviews speak volumes. Business owners praise ROBIPOS for its speed, reliability and the fact that it helps them never lose a receipt again. You can even run reports in seconds and send invoices while on the move.

Whether you’re managing a retail store, service business, e-commerce site, or consultancy, ROBIPOS scales with your needs.

🚀 Ready to Get Started?

Get ROBIPOS today and simplify your accounting. From cash flow management to invoicing, banking, inventory tracking, and VAT compliance, ROBIPOS has everything you need in one platform.

✅ eTIMS & VAT compliant
✅ MPESA integrated
✅ Cloud access 24/7
✅ Accounting reports

#AccountingSoftwareKenya #VATCompliantPOS #CloudAccounting #TIMSReadyPOS #InventoryManagement #InvoicingSoftwareKenya #ROBIPOS

 

 

Read More

Visitor management System- Gatepass Management

Would you like to secure and streamline your reception flow? Robisearch LTD Visitor management System- Gatepass Management with 24/7 Security is what you need. Our Visitor management System- Gatepass Management ensures effective monitoring and recording of individuals who enter and leave your premises and prints gatepass realtime.

In the past, businesses commonly used traditional pen-and-paper methods to track visitor activity. Guests would manually write down their names and any other required details in a physical logbook.

However, in today’s fast-paced digital world, relying on such outdated systems is no longer practical. Whether it’s for scheduling appointments or managing visitors, switching to a digital solution is essential. Paper-based processes are prone to errors, inefficiencies, and security risks—making modern visitor management software a must-have for any forward-thinking organization.

This doesn’t apply only to customers — it also includes a wide range of other visitors, such as:

  • Contractors carrying out maintenance or repairs
  • Delivery personnel dropping off packages or supplies
  • Guests attending meetings, interviews, or business presentations
  • Auditors conducting inspections or reviews
  • Employees accessing the premises outside of their regular work hours or shifts

The system can be used in Malls, Schools, Real Estate/Apartments , Public/Government Buildings ,Properties etc

 

Effective visitor management ensures safety, security, and accountability across all types of visits.

With visitor management software, you can leave a far superior first impression on your visitors. Let’s dive to some of the benefits and features

Our visitor management system offers a robust set of features designed to streamline the entire visitor experience, enhance security, and provide valuable insights.

Flexible Visitor Welcoming

You can welcome visitors whether they are individuals, part of a group, or attending a specific event. This flexibility ensures a smooth check-in process regardless of the visitor’s purpose.

Access Control

For every visitor, the system allows you to precisely define their authorized area, date and duration of access/stay . This means you can specify exactly where, when and for how long a visitor is permitted on your premises, enhancing security and control.

Streamlined Registration Options

The system supports both pre-registration of visitors and the ability to register them upon arrival. This flexibility allows you to choose the most efficient method for your operations, reducing wait times and improving the visitor experience.

Host Notifications and Communication

When a visitor checks in, visit confirmation notifications are sent directly to the host. This keeps hosts informed about their arriving guests and helps them prepare for the visit. Additionally, the system can send appointment notifications via SMS or email to both visitors and hosts, ensuring everyone is aware of upcoming appointments.

Identity Verification

Robisearch LTD Visitors Management system enables photo capture for ID badges, providing a visual record of each visitor and facilitating easy identification while on-site. This adds a layer of visual security and accuracy

Watchlist Management

Watchlist checks are performed against a predefined list of individuals who should not be granted access, significantly enhancing the security of your premises by flagging potential threats that’s the power of Soja App

Digital Agreements

You can facilitate visit agreement creation, allowing visitors to digitally sign necessary waivers, non-disclosure agreements, or terms and conditions upon arrival. This ensures legal compliance and clarity for both parties.

 

Efficient Visitor Management and Tracking

The system provides an expected visitor list, giving your security or reception staff a clear overview of anticipated arrivals, which helps in preparing for and managing visitor flow. It also offers device checkout functionality, allowing you to track any equipment or assets loaned to visitors during their stay.

Reporting and Analytics

Generate monthly and yearly reports to gain valuable insights into visitor traffic, peak times and other relevant data. These reports help in analyzing visitor patterns and optimizing operations. The Soja app system also allows you to track, secure, and analyze your visitor data, providing a comprehensive overview of visitor activity for auditing and strategic planning.

Professional Visitor Passes and Branding

Easily create and customize visitor badges and print gate passes. This allows for professional-looking identification that can be tailored to your brand. Furthermore, custom branding to improve check-ins allows you to integrate your company’s logo and colors into the visitor check-in interface, providing a seamless and professional experience from the moment visitors arrive.

Intuitive Dashboard and Automation

A clean and User friendly dashboard provides a central access to easily manage visitor appointments, giving you a clear overview and control of all scheduled visits. The system works to automate the control and validation of your visitors, reducing manual tasks and human error.

Summary

Your business, organization or property needs a Visitor Mngt system that is designed to improve security, operational efficiency, and the convenience of both employees and visitors creating a safer, more efficient and more welcoming environment for everyone.

It’s safe to say that proper visitor management is going to be vital for the foreseeable future. With that thought in mind, we’ve got one thing to say:

Ditch your outdated visitor management system and get yourself some visitor management software.

WE OFFER FREE DEMO of how the system works- Get started today, Call/Sms 0780655987/0716413386

#gatepasssystem #visitorsmanagement #visitorssystem #vistorssoftware #sojaapp #guestmanagement

 

 

 

Read More

Electronics and Computer Store POS System in Kenya

 

Enhance The Operation Of Your Electronic Store With The Best Billing Software,  A Complete Electronics and Computer store POS system in Kenya that helps you have complete control over all your store operations and helps you have track of your business from anywhere., Robisearch Electronics and Computers store POS System in Kenya ensures easy invoicing, warranty/returns management etc

In this blog you will understand that Selling electronics is much easier with ROBIPOS, an all-in-one point-of-sale software that helps you manage inventory, suppliers and customers efficiently, Harness your business’ power with built-in reporting. Bulk sms integration, real-time updates to special orders and electronic receipts, you’ll have everything you need to wow your customers, improve operational efficiency and increase ROI. Start small with no upfront costs and upgrade to access the features you need and pay only for what you use.

Best managed Electronics shop retailers prefer to grow with ROBIPOS, Find out why?

From sales, warranty, and return management to serial number tracking, supplier management, item transfers between locations, and centralized purchasing, ROBIPOS ensures your business stays organized and efficient. Plus, with eTIMS and MPESA integration, you can streamline your payments and tax compliance with ease.

 

🔄 Advanced Inventory Management

Stay on top of your stock with real-time inventory tracking. ROBIPOS allows you to monitor what’s in stock, what’s running low, and what’s on the way. You can set reorder levels, manage item categories, and get alerts when it’s time to restock—minimizing lost sales due to stock-outs or overstocking.

🧾 Sales Management

Record and manage all your sales with ease. The POS system captures every transaction accurately and quickly, helping you reduce errors and speed up customer service. You can also set different pricing levels, manage discounts and promotions and apply taxes automatically.

📄 Warranty & Return Management

Handle product warranties and returns with confidence. ROBIPOS tracks warranty periods for each product and ties them to individual sales records. This ensures a smooth return or repair process for your customers and makes after-sales support more professional and hassle-free.

🔢 Serial Number Management

For electronics retailers, serial number tracking is essential. ROBIPOS lets you assign and track serial numbers for each item, making it easy to trace products, manage warranties, and prevent fraud or duplication.

🤝 Supplier Management

Manage your relationships with suppliers directly through the system. Keep a detailed database of all your suppliers, monitor deliveries, track pending orders, and view purchase history—helping you negotiate better deals and maintain consistent stock levels.

🌍 Multi-Location Support & Centralized Purchasing

If you operate in more than one location, ROBIPOS makes it easy to manage all branches from a single dashboard. Transfer stock between stores, centralize your purchasing, and generate consolidated reports to get a clear view of your entire business operation—whether you have two stores or twenty.

📑 eTIMS Integration

Stay compliant with KRA requirements through full eTIMS integration. ROBIPOS allows you to automatically generate and transmit tax invoices, reducing paperwork and ensuring your business meets all legal and tax obligations.

💰 MPESA Integration

Accept payments via MPESA directly through the POS system. This seamless integration reduces manual input errors, speeds up the checkout process and offers your customers the convenience of mobile money payments.

🧾 Flexible Receipt Options

Meet your customers’ preferences by offering receipts in multiple formats—print them on the spot, email them or send via SMS. This flexibility not only improves the customer experience but also reduces paper waste.

📈 Comprehensive Reporting

Make informed business decisions with access to detailed reports. ROBIPOS generates real-time sales, inventory, supplier, and financial reports that give you insights into your business performance. View data per location or as a whole—perfect for multi-branch setups.

  🤝 Bulk sms

Give your customers a personalized experience by offering receipts in their preferred format—whether printed, emailed, or sent via SMS. You can also manage multiple store locations and generate consolidated reports from a central dashboard, giving you total control of your operations.

 

🛠️ 24/7 Unlimited Support

Our dedicated support team is available 24/7 via live chat, email, SMS, or web inquiry. Whether it’s a quick setup question or a technical issue, you’ll never be left in the dark.

Running an electronics or appliance store doesn’t have to be complicated. With ROBIPOS, managing your entire business becomes smooth and stress-free. Designed specifically for electronics retailers in Kenya, our advanced Point of Sale (POS) system brings together everything you need in one powerful software

Ready to upgrade your electronics store?
Join other smart retailers across Kenya using ROBIPOS to run their stores more efficiently, professionally, and profitably. Whether you’re just starting or scaling your business, ROBIPOS is your trusted partner in Nairobi and beyond.

📞 Get in touch with us today at 0780 655 987 or 0716 413 386 and take your electronics

 

#electronicpos #electronicposinkenya #posinnairobi #reviews #customertestimonial #pos #etimspos #testimonial #youtubeshorts #ytshorts #youtubeshorts

Read More

WHY YOUR BUSINESS MUST HAVE A WEBSITE

Today, having a business website is as crucial as having a shop, office, or telephone number. It gives your Business access to the millions of users who surf the internet for thousands of hours each year, this means customers are always able to find you – anytime, anywhere. Even outside of business hours, your website continues to find and secure new customers.

Many business owners ask, “Since I have a small business with a small workforce, and since we don’t sell anything online, do I need a website?” The answer is YES! Let’s Explore How Our Custom Web Design Services Can Revitalize Your Online Presence in this Blog

Increase conversion Rates

A professionally designed website significantly boosts conversion rates. By creating an intuitive layout with clear calls-to-action, web design services help visitors easily take desired actions like making a purchase or filling out a form. This directly translates to more sales for your business

Boosts Credibility

A well-designed website makes your business appear reliable and trustworthy, which in turn boosts your brand’s credibility. Professional web design helps you create a polished online presence, giving customers the information they need to make confident purchasing decisions and ultimately enhancing your credibility.

Improved User Experience

User experience (UX) is essential for business websites because it allows businesses to interact with their customers in meaningful ways. Web design services enable business owners to create a website with an easy-to-navigate interface that provides customers with an enjoyable user experience when visiting their site.

Ensure Unique Branding

A custom web design can tailor your website to reflect your brand identity through custom graphics, brand colors and typography. This level of personalization helps your business stand out from competitors and creates a memorable experience for visitors, fostering brand recognition and loyalty

Social Media Pages Integration

Want to get your website’s awesome content seen by more people and spark more conversations? It’s all about seamless social media integration!

A great web design can weave your website directly into the social platforms. This means your visitors can effortlessly share your content with their networks and stay up-to-date with your latest posts, all without leaving your site. Get ready for enhanced visibility and a surge in engagement!

Brand Awareness/ Market your Business

Imagine your business working for you around the clock, even while you sleep! With a strong online presence/Website, your business is always open. Potential customers can discover, learn about, engage with and connect with you whenever it suits them best even past your working hours. It doesn’t matter where they are in their buying process or what device they’re using; your business is there, ready and accessible, 24 hours a day, 7 days a week

Get discovered Easily

Most if not All of consumers search online for local products and services. A strong online presence with a website makes it easy for ideal customers who don’t yet know you exist to discover you, both when they are and are not searching for what you have to offer

Boost Online Conversion

Want to turn more leads into loyal customers? It usually takes about seven interactions before someone decides to buy from you. By showing up consistently across different online channels, you create more chances for those vital interactions to happen faster, helping you seal the deal sooner!

 

Why Choose Robisearch Ltd. as Your Web Designer?

Choosing Robisearch Ltd. for your web design needs means opting for a partner that prioritizes user experience and measurable results. Here’s how we stand out:

  • Effortless Navigation

We design intuitive menus and integrate robust search functionality, making it incredibly easy for your visitors to find exactly what they’re looking for on your site.

  • Fast Performance

Our team optimizes images and refines coding to guarantee quick loading times. This not only keeps your visitors happy but also significantly reduces bounce rates, meaning more people stay on your site.

  • Enhanced Engagement & Visibility

We seamlessly incorporate social sharing buttons and embedded social feeds, encouraging visitors to interact with your content and share it across their networks, boosting your online presence.

  • Actionable Insights

We set up powerful analytics tools like Google Analytics to provide you with invaluable data on visitor behavior, allowing you to understand what’s working and make informed decisions to further optimize your site’s performance.

·         Search Engine Friendly

Throughout the design and development process, we build our sites to be SEO Ready so that when you are ready to activate Search Engine Optimization, the process is smooth and seamless to integrate and allow your website to perform well in organic search.

·         Social Media Integration

We link your website to all your social media platforms allowing you build a sound integrated framework that optimizes the reach of your brand. This enhances link building and thus improving the ranking of your website in search results.

 

Ready to give your website a stunning makeover?Our dedicated developers can help you maintain,build, expand, redesign/revamp and deliver your web assets at scale Contact us today on 0780655987/0716413386, let’s create a stunning, effective site that sets your brand apart. Don’t wait—let’s make something amazing together!

 

#website #websitedesign #seo #websiteinkenya #websitehosting #websiterevamp #websitedevelopment #seowebsite

Read More

HOTEL RESERVATION | BOOKING MANAGEMENT SYSTEM

When travelers make a hotel reservation, they expect a seamless experience, or they may decide to stay elsewhere. For hotels, meeting this expectation means moving away from manual processes and investing in booking software / Hotel booking management system that allows guests to book a room when they want on the channel of their choice.

Hotel or Accommodation Management system is an application providing the right set of tools to manage a hotel’s day-to-day operations. It facilitates a hotel’s reservation management and administrative tasks. From check-ins and payment processing, to handling special offers and room rates, the most important functions include front-desk operations, reservations, channel management, housekeeping, rate and occupancy management, and payment processing allowing you to keep things in order.

Even if your staff don’t have prior experience using a system, Our Cloud PMS is intuitive and easy to adopt allowing you to:

  1. Improve Guest Experience – Leverage mobile bookings, and technology-facilitated express check-ins and check-outs to improve guest experience. Better guest experience is the foundational pillar of growth for any business in the hospitality industry, small and big.
  2. Save time with Front Desk Operations – Save hours on administrative tasks that can be automated with software. Billing, marketing, guest communications and more. Manage everything online, and make it easier for your guests as well as staff members.
  3. Manage Online Reservations – With a single booking system, you can avoid duplicate bookings, while being present on multiple distribution channels.
  4. Better Manage Revenue – Implement data-driven revenue management strategies while tracking KPIs, such as revenue per available room, and more. Using reports from the Hotel Management System, you can create a flexible pricing strategy, allowing you to maximize revenue.
  5. Reservation Management – Check-ins, check-outs, room-related requests, reservation changes and more. Track room allocation and reservations in one place.
  6. Online Booking Engine – this facilitates and manages reservations made directly through a hotel’s website. It automates the reservation process, allowing guests to easily book rooms online and eliminating the need for manual intervention by hotel staff.
  7. Integration: The booking engine is integrated with the hotel website, allowing guests to directly make reservations within the hotel’s online presence and displays real-time room availability, ensuring that guests are booking rooms that are actually available.
  8. Housekeeping: This module allows for real-time updates on room status, such as occupied, vacant, clean, dirty, or out-of-order and also helps create and manage cleaning schedules, including daily, weekly, and deep cleaning schedules.
  9. Restaurant Management: Our Accommodation system integrates with your Restaurant POS for easy service delivery with order entry, table/Menu management, POS transactions, and managing restaurant inventory etc

       10. Reviews/Feedback Management: By understanding customer feedback, hotel managers                      can make data-driven decisions to enhance service, address issues and ultimately improve the                  overall customer experience.

 

  1. QR Menu card Management: This feature allows for creating, updating and distributing QR code-based menus for easy guest access and order placement. Guests can easily scan to call waiter or view menu saving time and boosting service delivery

 

Try our Hotel booking Software built for any Hotel looking to manage guest bookings and boost profitability. For any further inquiry or to schedule a demo, please call/text 0780655987/0716413386 Link to our blog posts ➡ https://robisearch.com/blog/ Please subscribe to our channel. Link to our YouTube Channel ⬇ https://www.youtube.com/channel/UC9Z1YpMKlCgwqn4H1nT1hLg

 

#hotels #hotelbooking #accommodation #hotelsinkenya #bookingsystem #guestmanagement #posinkenya

Read More

SMART CLOUD-BASED HOTEL RESERVATION SYSTEM

Improve your hotel and resort guest experience and maximize your profits with a smart cloud-based Hotel Reservation System that scales as you do.

The point is, Without a smart cloud-based hotel reservation system , it’s hard to know how many guests have booked, what their interests are, what amenities they prefer which might lead to reputation damage through overbooking, bad reviews from guests and reduced profitability

Our online accommodation booking system makes it easy for you to accept room reservations, manage your staff, and grow your accommodation business — whether you run an Eco-lodge, campground, guest house, or bed and breakfast

The system provides the capability for accepting direct bookings, whether from the hotel’s website or from various distribution channels like Booking.com, Airbnb, etc. The system allows hotel guests to schedule the dates of their stay, choose rooms at the time of booking, pay online through bank.mpesa integration and as a hotel owner you’ll get reports,manage rooms,housekeeping,Inventory and front desk etc

Simplify and automate your daily hotel operations with a highly flexible and feature-rich system. A responsive booking engine for direct reservations Offering your guests a quick and smooth reservation experience to book their stay directly from your website.

Access all the tools you need at your fingertips, from online check-in and real-time reports to billing and payments.

Having Reservation management system allows hotel guests to schedule the dates of their stay, choose rooms at the time of booking, pay online through bank.mpesa integration and as a hotel owner you’ll get reports,manage rooms,housekeeping,Inventory and front desk etc

Robisearch LTD Hotel Management Software is reliable, secure and enables hoteliers to manage their operations from anywhere .The system also offers features like hotel billing software,Reservation Mngt,Front Office Operations,Billing,Housekeeping,Restaurant Management,Inventory Management,Reviews/Feedback Management,Accounting Reports,Asset Management,QR Menu card Mngt etc We have it All

In conclusion- Hotel Management/Accommodation system enables guest to schedule their stay,select their preferred room,make payment of hotel rooms from wherever they are. The guest are able to book online via your website with ease saving time and boosting efficiency in operations.

Want to say Goodbye to manual hotel operations,save time and reach millions of potential guests?Try our Hotel booking Software built for any experience business. Click robisearch.com/quotation/ to see how it will help you drive more demand and impress your guests or Schedule a FREE DEMO 📲0716413386 or 0780655987

#hotelmanagement #pos #hotelbooking #bookingmngt #reviewmngt #reviewmngt #pharmacypos #posinkenya

Read More

Smart Digital Menu With Built-In Feedback System for Restaurants

Smart Digital Menu With Built-In Feedback System for Restaurants

Collecting customer feedback is non-negotiable if you want to create a culture that leads to increased growth and profits. To keep up, forward-thinking business owners are adopting smart digital menus with built-in feedback systems for Restaurants — an innovation that blends convenience, personalization, and real-time communication.

This enables business owners to improve customer retention Identify problems, areas of improvement, or weaknesses in your business, Improve your brand reputation, Boost sales/Conversion etc & unveil how customers perceive your business.

Here’s a closer look at the must-have features of this game-changing technology and why your restaurant needs it today:

  1. QR Code Digital Menu Access

Say goodbye to printed menus. Customers simply scan a QR code to view the entire restaurant menu on their phone.
✅ Instantly see all products, meals, and drinks
✅ Always updated — no reprints needed
✅ Eco-friendly and touchless

 

🛎️ 2. Call a Waiter From Your Phone

No more hand-waving or trying to catch a waiter’s attention. With one tap after scanning the menu:
✅ Customers request waiter assistance instantly
✅ Improves service response time
✅ Makes dining feel smoother and more personal

 

📝 3. Real-Time Feedback Submission

Let customers speak up while the experience is fresh.
✅ Give feedback on food, service, ambiance
✅ Submit reviews, complaints, or suggestions
✅ Boosts engagement and helps spot issues early

 

👤 4. Anonymous or Named Feedback

Not everyone wants to reveal their identity. This system allows both:
✅ Leave feedback anonymously or include your name
✅ Encourages honest, open input
✅ Builds trust between customers and management

 

🍽️ 5. Custom Notes for Food Orders

Personalization wins hearts. With a note section:
✅ Guests can request additions/removals (e.g. “no salt”, “extra spicy”)
✅ Improves order accuracy
✅ Enhances customer satisfaction

 

🔔 6. Instant SMS Alerts to Management

Feedback isn’t helpful if it’s delayed.
✅ Management gets real-time SMS alerts when feedback is submitted
✅ Enables immediate action on complaints or compliments
✅ Keeps service quality high

 

🚀 In CONCLUSION

A digital menu with an integrated feedback system is more than a convenience — it’s a strategic advantage. It boosts customer satisfaction, streamlines communication, and gives restaurants the insights they need to improve and grow.

Start measuring the voice of your customer so you can take action and provide an exceptional experience! As a business owner it helps you Know what our satisfied customers are saying about your business/products that you offer, Get complaints, suggestions, Ideas, Innovations, Recommendations Anonymously & Real-time this will help you Identify areas of Improvement , Increase revenue and Provide exceptional Customer Services to your clients

Get in touch today and start managing your user feedback easily.📲0780655987/0716413386

 

#customerfeedback #feedbacksystem #posinkenya #customerservice #feedbacksoftware #feedback

Read More

Key Features of a Smart Digital Menu & Feedback System for Restaurants

 

Restaurants are constantly seeking innovative ways to enhance customer experience, streamline operations, and gather meaningful feedback. What are the Key Features of a Smart Digital Menu & Feedback System for Restaurants ? One powerful solution lies in adopting Key Features of a Smart Digital Menu & Feedback System for Restaurants — a modern tool that not only simplifies ordering but also bridges the communication gap between customers and management.

When you think about collecting customer feedback, it’s easy to get overwhelmed by the sheer volume of possibilities. With so many customers — and so many ways to connect with their feedback — it’s hard to know where to start. Getting Customers Opinions and Views on services or Products is the number one tool to building customer’s loyalty and boosting individual sales, Customer Feedback Software helps in identifying the areas of improvement by collecting feedback on products, services, satisfaction, and customers experience. Helps in making business predictions and can improve churn rates and take preventive measures. Good customer feedback software can be used as a customer testimonial or review.

Here’s a breakdown of the key features that make a digital menu and feedback software an essential asset for any restaurant:

 

  1. QR Code-Based Digital Menu Access

Gone are the days of physical menus. With a simple scan of a QR code, customers can instantly access the restaurant’s full digital menu on their smartphones.

  • Quick access to all products – View all dishes, drinks, and offers at a glance.
  • Always up-to-date – Menus can be updated in real time without reprinting costs.

 

  1. Call Waiter Feature

Sometimes, customers just need assistance — without the hassle of waving down a waiter.

  • Call waiter button – Once they scan the QR code, guests can tap a button to discreetly notify staff that they need help.
  • Improves service efficiency – Reduces wait times and enhances the dining experience.

 

  1. Real-Time Feedback Submission

Your customers’ opinions are gold. A built-in feedback system allows them to share their experience instantly.

  • Feedback on service, food, ambiance – Guests can rate and comment on specific aspects of their visit.
  • Post complaints or suggestions – Directly share what went wrong or ideas for improvement.
  • Write reviews – Encourage positive sharing and address any issues before they go public.

 

  1. Anonymous or Named Feedback Feature

Respecting privacy is crucial our Digital menu solution allows customers to share feedback realtime

  • Flexible submission options – Customers can choose to share feedback anonymously or include their name.
  • Encourages honest responses – Increases participation and more candid insights.

 

  1. Add a Note for Food Preferences

Personalization is key in the hospitality industry., Most customers wants to be heard, and our Feedback/Digital menu does exactly that

  • Request customizations – Guests can easily type notes like “no onions” or “extra spicy”.
  • Improves order accuracy – Kitchen staff receive clear, written instructions.

 

  1. Instant SMS Alerts to Management

Time is of the essence when dealing with customer feedback.

  • Real-time notifications – As soon as a guest submits feedback, management is alerted via SMS.
  • Rapid response to issues – Enables swift action, turning potential complaints into compliments.

In Conclusion – A digital menu and feedback software doesn’t just modernize your restaurant — it redefines the customer experience. From ordering to review, every interaction becomes smoother, more transparent and more engaging. For restaurant owners and managers, it’s an invaluable tool that combines convenience with actionable insights.

Whether you’re running a small café or a high-end dining establishment, implementing this system is a step toward operational excellence and exceptional service.

Want to evaluate customer loyalty? Curious how customers feel about your customer service experience? Get in touch with us on📲0780655987/0716413386

 

#customerfeedback #feedbacksystem #posinkenya #customerservice #feedbacksoftware #feedback

 

 

Read More

Best KRA eTims Compliant POS | Point of Sale System in Kenya

 

 

What are the features of eTIMS Ready POS System in Kenya?

 

Customer Profile Management (CRM – Customer Relationship Management): Builds stronger customer relationships, enables personalized marketing and promotions, improves customer service by having purchase history readily available and helps understand customer behavior.

 

Inventory Management to track stock,  get Low Stock Alerts, Stock Adjustments: Allows manual changes to stock levels for reasons like spoilage, theft, or counting errors.

 

Receipt Generation: Provides customers with proof of transaction, necessary for returns/exchanges, builds trust, and is often a legal/tax requirement (especially with eTIMS).

Accounting Module: Provides a clear view of the company’s financial position, ensures accurate bookkeeping, simplifies tax preparation, aids in financial planning and decision-making. Integration with other modules (like POS and Inventory) ensures financial data is automatically updated.

Purchase Order Management: Helps create, send, and track orders placed with suppliers realtime and get reports on suppliers payments

Human Resource Mngt Module : Provides Employees Information  like (personal details, contracts), attendance tracking (check-in/out), leave management, payroll processing (calculating salaries, statutory deductions like PAYE, NSSF, NHIF), payslip generation, performance management etc. this helps centralize employee records, streamlines HR tasks, ensures accurate payroll and compliance with labour laws.

Bulk sms Module Integration: This feature is important in Sending offers, discounts, or announcements to customers and also Sending transactional alerts like payment confirmations, order updates, or appointment reminders to customers directly on their mobile devices.

Reporting: Generates reports on stock value, stock movement, best-selling items, slow-moving items, frequent clients, supplier statements, Profit and Loss Accounts, Bank reconciliation, Journal entries etc.

 

 

Split Bill: Divides a single table’s order/bill into multiple separate bills, allowing individuals in a group to pay for their own items or split the total evenly.

 

Merge Bills: Combines multiple separate bills (e.g., from different people at the same table who ordered separately, or moving a bar tab to a dinner table) into a single bill for one payment.

 

Serial Number Management: Crucial for businesses dealing with high-value items (electronics, appliances), items with warranties, or regulated goods. It helps manage warranties, track items for theft or loss prevention/recovery, handle product recalls efficiently, and verify authenticity.

Lipa na Mpesa Integration: This Connects the business system with Safaricom’s M-Pesa mobile money platforms like Till/Paybill this Automatically verifies and reconciles M-Pesa payments received against sales transactions in the system through STK Push Reducing Manual errors and Eliminating the need for staff to manually check SMS notifications for payment confirmation.

eTIMS Integration: Mandatory for VAT-registered businesses in Kenya. Ensures tax compliance, automates reporting requirements, reduces errors associated with manual filing, and provides KRA with real-time visibility into transactions.

Unlock the full potential of your pharmacy with Robisearch LTD’s POS System – where accuracy meets efficiency.

BOOK A FREE DEMO NOW!0780655987/0785413386

#posinkenya #leadingposinkenya #cheapestposinkenya #posinnairobi #pointofsaleinkenya #posinuganda #posinkenya #posinafrica

Read More

Learn How To Become a Reseller | Start Selling Right Away and Earn Extra Money!

Do you want to Learn how to Learn How To Become a Reseller | Start Selling Right Away and Earn Extra Money ? Robisearch Limited is looking for various resellers/agents country wide. To Work from remotely / start selling right away and Earn Extra Money, More Than Just A Job, We Offer An Opportunity To Grow!!

We would like to work with you in that you can be a re-seller of our systems i.e BIOMETRIC system that sends sms upon check in and check out, point of sale system that has Lipa na MPESA Real time/ eTIMS Integration, accounting module and online viewing of sales, and also bulk sms system that has emails and reminders, Website design/SEO,SOJA App, Scan to Pay MPESA Solution, Visitor Management and many more. We offer FREE TRAINING and clear understanding of product knowledge to help you convert more

Benefits of Working With Robisearch LTD.

  • Get commission every time you get a customer or retainer.
  • Freedom to work anywhere at your convenience.
  • Be your own boss.
  • Grow your income while still maintaining you lifestyle.
  • Free training in different skills
  • Get gifts and Bonuses from us.
  • Keep/Maintain 100% ownership of your business.
  • Earn extra income while in school or Job hunting.

 

General Benefits of Becoming a Reseller

  • Cost Savings:

Resellers can often save money by setting their own prices, unlike distributors who require high margins.

  • Time Saving:

The process of reselling can be quicker than developing a new product line, allowing businesses to enter the market more rapidly.

  • No Stock and Inventory:

Resellers can often avoid the need for large inventory holdings by partnering with distributors who offer drop-shipping services.

  • Quick and Easy Expansion:

Reselling can provide a relatively straightforward way to expand a business’s reach and product offerings.

  • Low Financial Risk:

Reselling typically involves less upfront investment compared to developing a new product or service.

  • Set Your Own Margins:

Resellers have the freedom to determine the profit margins on their products, giving them control over their pricing strategy.

  • Earn Recurring Income:

Many reselling models operate on a commission basis, allowing resellers to earn a consistent income stream.

  • Work from Anywhere:

The flexibility of reselling allows for remote work, offering the freedom to operate from various locations.

  • Be Your Own Boss:

Resellers have the autonomy to set their own goals and make decisions about their business operations.

  • Low Startup Costs:

Some reselling opportunities, like with platforms like strikingly, require minimal upfront investment

 

 

How much does it cost to start reselling?

Starting a reselling business can be surprisingly affordable: All you need is your network and clients to pitch the product to and we will do the rest

 

Start your reselling business today

Now that you know how to become a reseller, consider starting your reseller journey today. Because you don’t have to invest in product development, upfront inventory or fulfillment, this approach is a low-risk way to dip your toes into operating an ecommerce business and owning your own shop.

If you are interested kindly register using this link https://erp.robisearch.com/agent or reach us on 0114673909

 

#posinkenya #resellers #resellersgroup #bulksmskenya #pointofsaleinkenya #websites

Read More