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Best Chemist and Pharmacy Point of Sale System in Kenya
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    • About Us
    • Branches
      • Nairobi Branch
      • Kisii Branch
      • Mombasa Branch
      • Kampala Branch
      • South Africa
    • STOP AJALI
    • Career
  • Our Clients
  • Services
    • eTIMS Compliant Pos in kenya
    • Point of sale software
    • Web Design and Development
    • Bulk SMS & Bulk WhatsApp
    • Robisearch Erp
      • Robisearch ERP Features
      • Robisearch ERP
    • Property Management System
    • Biometric Time – Attendance
    • RobiDigiVisitor visitor management system
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Technology for SMEs in Kenya

  • Robisearch
  • Business Growth, Technology for SMEs in Kenya
  • February 20, 2024

Best Chemist and Pharmacy Point of Sale System in Kenya

Utilizing the Robisearch Limited point of sale software is paramount for pharmacies and chemists, providing numerous advantages that elevate efficiency, customer service, and overall management. Robisearch Limited’s POS system stands out, and here are key points showing its importance;

  1. Procurement:
    • Benefits: Streamlines the process of acquiring new stock
    • Allows pharmacies to create purchase orders, track orders, and manage supplier relationships efficiently. Ensures timely restocking of medications.
  1. Invoicing and Quotation:
    • Benefits: Improves accuracy in billing and facilitates transparent transactions.
    • Enables the generation of professional invoices and quotations. Reduces the risk of errors in pricing and billing processes.
  2. M-Pesa Integration:
    • Benefits: Provides a convenient and popular payment option for customers.
    • Integrating M-Pesa allows customers to make payments using their mobile phones, enhancing the convenience of transactions.
  3. Purchase and Supply Management:
    • Benefits: Optimizes inventory and ensures efficient supply chain management.
    • Helps track and manage the entire supply chain, from procurement to distribution. Enhances visibility into stock levels and minimizes stockouts.
  4. Bulk SMS:
    • Benefits: Enhances communication with customers and suppliers.
    • Enables pharmacies to send bulk SMS notifications for promotions, reminders for prescription refills, or updates on new stock arrivals. Improves customer engagement and loyalty.
  5. Inventory Management:
    • Benefits: Ensures accurate tracking of medication stock levels.
    • Allows real-time monitoring of inventory, reducing the risk of overstocking or running out of essential medications. Improves overall efficiency in managing stock.
  6. Sales Reporting and Analytics:
    • Benefits: Provides insights into sales trends and business performance.
    • Generates reports on sales patterns, helping pharmacists make informed decisions. Enables data-driven strategies for improving sales and customer satisfaction.
  7. Customer Relationship Management (CRM):
    • Benefits: Enhances customer service and loyalty.
    • Maintains a customer database, allowing personalized service and targeted promotions. Helps in building strong relationships with customers.
  8. Security Features:
    • Benefits: Protects sensitive information and ensures data integrity.
    • Incorporates security features like user authentication and access controls. Safeguards against unauthorized access to confidential data.
  9. Time Efficiency:
    • Benefits: Frees up staff time for more value-added tasks.
    • Automation of routine tasks such as invoicing and procurement reduces manual effort, allowing staff to focus on customer service and other critical operations.
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  • Robisearch
  • Business, Digital, Marketing, Technology for SMEs in Kenya
  • February 9, 2024

Transforming Restaurants By Discovering Robisearch Digital Menu Solution

Welcome to a new era of hospitality, where Robisearch Limited stands at the forefront of digital innovation, reshaping the landscape for hotels. Discover the game-changing integration of customer-centric digital menus within the robust Robisearch software system.

Revolutionizing Dining with Robisearch: A Seamless Experience

Robisearch Limited introduces a comprehensive system that transcends traditional restaurant management concerns. More than just a solution, it’s a digital menu experience that seamlessly aligns with the evolving needs of modern hotels. Say goodbye to outdated practices and welcome efficiency and innovation into your culinary domain.

 Robisearch Efficiency Meets Innovation

In a world driven by innovation, Robisearch Limited emerges as the reliable partner every hotel seeks to thrive in the digital age. This isn’t just about addressing current challenges; it’s about propelling your business to unprecedented heights. Embrace the future of restaurant management with Robisearch—where efficiency meets innovation, bringing your culinary vision to life.

Unveiling the Future of Dining: Robisearch’s Digital Menu Integration

Hospitality isn’t just about accommodation; it’s an experience. Robisearch understands the pivotal role technology plays in shaping customer expectations. Robisearch Limited emerges as a game-changer, offering a comprehensive system that not only addresses traditional concerns but introduces a seamless digital menu experience for restaurants.

Robisearch Limited emerges as a reliable partner for restaurants seeking to thrive in the digital age where innovation is the key to success. Embrace the future of restaurant management with a system that not only addresses current challenges but propels your business toward new heights. Discover the Robisearch advantage – where efficiency meets innovation, and your culinary vision comes to life.

In the dynamic world of hospitality, staying ahead of the curve is not just an advantage—it’s a necessity. Embracing innovative solutions can redefine the guest experience and streamline operations. Enter Robisearch Limited, a trailblazer in digital solutions, offering an unparalleled integration of customer-centric digital menus for hotels.

The Digital Menu Advantage: Elevating Your Culinary Business

As the culinary world grapples with change, the adoption of user-friendly digital menus emerges as a pivotal strategy. Robisearch Limited recognizes the transformative power of going digital, seamlessly integrating this feature into their robust restaurant management system. Here’s why making the switch to a digital menu is a game-changer for your business:

  1. Streamlined Menu Management: Managing menus has never been this efficient. With Robisearch’s digital menu solution, the cumbersome process of designing, printing, and revising menus becomes a thing of the past. Enjoy the freedom to make instant changes, correct errors effortlessly, and adapt to evolving culinary trends without the constraints of printing costs.
  2. Enhanced Customer Experience: A restaurant is more than just food; it’s an experience. Robisearch’s digital menu elevates the dining experience, offering an interactive and visually appealing presentation. In an era where aesthetics matter, captivate your customers with a modern and dynamic menu that goes beyond the mundane printed alternatives. Studies show a 3–5% increase in sales with digital menu boards, opening new possibilities for your restaurant.
  3. Seamless Communication: Stay connected with your patrons effortlessly. Robisearch’s system enables restaurants to inform customers about upcoming events, special discounts, and newly introduced menu items. Take advantage of this digital platform to announce happy hours and unique deals, fostering a sense of engagement and loyalty among your clientele.
  4. Eliminate Frustration: Bid farewell to the hassles of paper menus. Robisearch’s digital menu solution not only reduces environmental impact but also enhances the customer experience. Guests can peruse the menu at their own pace, making informed decisions while waiting in line. Simplify the ordering process and expedite service, ensuring a smooth and efficient dining experience.

Conclusion

Embrace the Future, Elevate Your Guest Experience

In a competitive hospitality landscape, embracing digital innovation is not just an option; it’s a strategic imperative. Robisearch Limited’s seamless integration of digital menus for hotels is a game-changer, offering a sophisticated, engaging, and efficient solution. Elevate your guest experience, streamline operations, and stay ahead of the competition with Robisearch’s digital menu integration.

 

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  • Robisearch
  • Business Growth, Digital, Information Technology, Technology for SMEs in Kenya, Transformation
  • February 8, 2024

Navigating the Future with a Robisearch Limited-Designed Website

In today’s fast-paced and interconnected world, having a website is no longer just an option; it’s a crucial component for personal and professional success. Whether you’re an individual, a small business owner, or a large corporation, establishing an online presence through a website offers a multitude of benefits. In this blog post, we shall talk about how Robisearch Limited can elevate your digital presence.

  1. Global Reach with Robisearch Limited: In collaboration with Robisearch Limited, your website becomes more than just a digital space; it transforms into a global showcase. Our expertise ensures that your ideas, products, or services resonate with a worldwide audience, breaking down geographical barriers and expanding your potential customer base beyond borders.
  2. Credibility and Professionalism, Elevated: Robisearch Limited specializes in crafting websites that not only impress visually but also instill trust. A professionally designed and well-maintained website from them adds a layer of credibility to your brand, making a lasting and positive first impression. It reflects your commitment to quality and professionalism, fostering confidence among consumers and clients.
  3. 24/7 Availability, Enhanced by Robisearch Limited: With Robisearch Limited at the helm, your website isn’t just accessible 24/7; it’s a dynamic, constantly evolving platform. This round-the-clock availability allows visitors to explore your offerings, make purchases, or connect with you at any time, enhancing customer convenience and satisfaction.
  4. Marketing and Branding Mastery with Robisearch Limited: A partnership with Robisearch Limited means your website is not just a static presence but a powerful marketing tool. Their strategies drive traffic, generate leads, and convert visitors into loyal customers. Your website becomes a centralized hub for your brand, allowing Robisearch Limited to shape and control your online identity effectively.
  5. Cost-Effectiveness Amplified by Robisearch Limited: Maintaining a website is already a cost-effective marketing solution, but with Robisearch Limited’s expertise, the efficiency is further enhanced. We ensure that your website showcases a vast amount of information, images, and multimedia content without incurring the recurring expenses associated with traditional print materials.
  6. Data Insights, Optimized by Robisearch Limited: Robisearch Limited doesn’t just build websites; we empower you with data. Through advanced analytics tools, we help you gather insights into visitor demographics, preferences, and interactions. This invaluable information guides you in refining strategies, improving user experience, and tailoring offerings to meet the specific needs of your target audience.
  7. Seamless Customer Communication, Facilitated by Robisearch Limited: Your website becomes a direct communication channel with customers, enhanced by features such as contact forms, live chat, and social media integration, all skillfully implemented by Robisearch Limited. This fosters seamless interaction, creating a sense of community and trust around your brand.
  8. Adaptability and Scalability, Tailored by Robisearch Limited: As your business or personal brand evolves, Robisearch Limited ensures your website evolves with it. Whether you’re launching new products, expanding services, or rebranding, they provide the flexibility to update content and design, aligning your digital presence with current goals and objectives.

In today’s dynamic digital landscape, having a website is an absolute necessity for personal and professional success. However, the process of creating and managing a website can be complex and time-consuming. This is where the expertise of professionals, such as Robisearch Limited, comes into play. Let’s explore why getting a website done by Robisearch Limited is a smart investment.

  1. Expertise and Experience: Robisearch Limited brings a wealth of expertise and experience to the table. Our team is well-versed in the latest technologies and trends in web development, ensuring that your website is not only functional but also cutting-edge and competitive in the digital space.
  2. Customization to Your Needs: Every individual or business is unique, and a one-size-fits-all approach to website development simply won’t cut it. Robisearch Limited understands the importance of tailoring a website to meet your specific needs and goals. Whether you’re a small business owner or a large corporation, we can create a customized solution that aligns with your brand and objectives.
  3. Seamless Integration of Features: Building an effective website goes beyond a visually appealing design. Robisearch Limited excels in seamlessly integrating essential features such as contact forms, live chat, e-commerce capabilities, and social media connectivity. These features enhance customer communication, user experience, and overall functionality.
  4. Optimized for Search Engines: A beautiful website is of little use if it can’t be found online. Robisearch Limited understands the importance of search engine optimization (SEO) in increasing your website’s visibility. We employ strategies to ensure that your website ranks higher in search engine results, driving more organic traffic to your online platform.
  5. Security Measures: With the increasing prevalence of cyber threats, website security is a top priority. Robisearch Limited implements robust security measures to protect your website and the sensitive information it may handle. This not only safeguards your digital presence but also fosters trust among your visitors.
  6. Responsive Design: In an era where users access websites on various devices, having a responsive design is crucial. Robisearch Limited ensures that your website functions seamlessly across desktops, tablets, and smartphones, providing a consistent and enjoyable experience for all users.
  7. Ongoing Support and Maintenance: The launch of a website is just the beginning. Robisearch Limited offers ongoing support and maintenance services, ensuring that your website remains up-to-date, secure, and continues to meet your evolving needs.

In conclusion, entrusting the creation of your website to Robisearch Limited is a strategic decision that goes beyond the initial development phase. Our expertise, customization capabilities, and commitment to ongoing support makes us a valuable partner in unlocking the full potential of your online presence. Embrace the power of a professionally crafted website by Robisearch Limited and position yourself for success in the digital age.

 

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  • Robisearch
  • Technology for SMEs in Kenya, Transformation
  • February 8, 2024

WE ARE NOW ETIMS INTERGRATED!!!

eTIMS, which stands for Electronic Tax Invoice Management System, is a specialized software solution designed for efficient tax invoicing. Accessible through a variety of electronic devices such as computers, laptops, tablets, smartphones, and Personal Digital Assistants (PDAs), eTIMS streamlines tax management processes.

In conjunction with eTIMS, the integration of robisearch software signific

 

antly enhances functionality in several key aspects:

  1. VAT Reporting:
    • Robisearch software seamlessly facilitates the generation of VAT reports within the eTIMS system. This feature ensures accurate and timely reporting for businesses, streamlining their compliance with tax regulations.
  2. Integrated System Efficiency:
    • Employing robisearch software contributes to the smooth, fast, and efficient integration of the entire system into your business operations. This integration enhances overall workflow, minimizing delays and optimizing operational processes.
  3. Cost-Effective Integration:
    • An added advantage of using robisearch software is the elimination of the need to invest in additional gadgets for integration. Through a strategic partnership with the Kenya Revenue Authority (KRA), the integration process is seamlessly built into the software. This approach not only saves costs but also simplifies the overall implementation process.
  4. Comprehensive Support:
    • Our system, coupled with robisearch software, extends robust support for all aspects related to eTIMS. Whether it’s navigating through the software, addressing technical issues, or seeking assistance with compliance matters, our dedicated support system ensures a smooth experience for businesses using eTIMS.

This shift in regulatory requirements aims to enhance the efficiency and transparency of tax invoicing processes for a broader spectrum of businesses. To facilitate seamless compliance, businesses are encouraged to integrate eTIMS with robust solutions like robisearch software, ensuring a comprehensive and technologically advanced approach to tax management.”

The Electronics Tax Invoice Management System (eTIMS), established by the Kenya Revenue Authority (KRA), is a groundbreaking initiative aimed at reducing compliance costs for VAT registered businesses. eTIMS intergrated with robiserch software helps streamline the invoicing process, making it more efficient and cost-effective. The Following Are the benefits of eTIMS

  • Every business person in Kenya is required to have robisearch software that is eTIMS integrated to effectively issue electronic tax invoices and seamlessly transmit them to the Kenya Revenue Authority (KRA) through the systems.

    Who needs eTIMS:

    • Companies, Partnerships, Sole Proprietorships, Associations, Trusts, etc.:
      • Businesses of various legal structures are mandated to adopt eTIMS through robisearch software for electronic tax invoicing and reporting.
    • Persons with Income Tax Obligations:
      • Individuals and entities with income tax obligations, encompassing Monthly Rental Income (MRI) Tax and Annual Income Tax. This includes corporations, partnerships, and individuals, whether residents or non-residents with a permanent establishment.
    • Businesses in Various Sectors:
      • Persons conducting business in diverse sectors, inclusive of the informal sector, are required to implement eTIMS using robisearch software.
    • Persons in Business, Regardless of VAT Registration:
      • Individuals and entities engaged in business, whether registered for Value Added Tax (VAT) or not, must adopt eTIMS. This encompasses persons in business not obligated to register for VAT, such as those supplying VAT-exempt goods and services, including hospitals, schools, tours and travel agents, and NGOs involved in business activities.

    Benefits of Robisearch Software Integration:

    • Seamless Electronic Tax Invoicing:
      • Robisearch software ensures a smooth integration with eTIMS, enabling businesses to issue electronic tax invoices effortlessly.
    • Efficient Transmission to KRA:
      • The integrated solution facilitates the seamless transmission of electronic tax invoices to the Kenya Revenue Authority, ensuring compliance with regulatory requirements.
    • Adaptability Across Business Structures:
      • Whether a large corporation, a small business, or an individual, robisearch software integrated with eTIMS caters to the needs of businesses of varying sizes and structures.

    By mandating the use of robisearch software for eTIMS integration, the regulatory framework ensures that businesses across sectors can efficiently meet their electronic tax invoicing obligations while contributing to a streamlined and technologically advanced tax management system in Kenya.”

     

    eTIMS ready pos in kenya Nairobi
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  • Robisearch
  • Technology for SMEs in Kenya
  • January 8, 2024

TOP 7 REASONS YOU NEED TO INCORPORATE ROBISEARCH CUSTOMER FEEDBACK SOFTWARE IN YOUR BUSINESS 2024

 

Building an excellent customer service experience requires you to have a centralized platform. This helps you to always answer customers’ questions on time and resolve any pending issues. The centralized platform you need to help you get to your customers in time is customer feedback software from robisearch limited.

 

How can you benefit from customer service feedback software?

1.    Increase customer satisfaction 

Robisearch customer service feedback software allows you to measure how happy your customers are with your business. You can use surveys, ratings, reviews, or other methods to ask your customers about their satisfaction levels, expectations, needs, and preferences. By listening to your customers, you can identify what they value, what they dislike, and what they want from you. You can then use this information to improve your customer service, tailor your offerings, and resolve any issues or complaints. This will help you increase customer loyalty, retention, and referrals.

 

2.    Enhance customer service skills

Robisearch customer service feedback software can also help you evaluate and improve your customer service skills. You can use feedback software to monitor and track your customer service performance, such as response time, resolution rate, quality of communication. You can also use feedback software to provide training and recognition to your customer service agents. By using feedback software, you can ensure that your customer service team is delivering consistent, professional, and friendly service to your customers.

 

  1. Gain customer insights

Robiseearch customer service feedback software can help you gain valuable insights into your customer behavior, preferences, trends, and feedback. You can use feedback software to segment your customers based on various criteria, such as demographics, purchase history, feedback score, or satisfaction level. By using feedback software, you can understand your customer needs, wants, and pain points better. You can also discover new opportunities, ideas, or innovations for your business.

 

4.    Improve customer service processes

Customer service feedback software can help you improve your customer service processes and workflows. You can use  robisearch feedback software to automate and streamline your customer service tasks, such as sending surveys, collecting responses, generating reports, or triggering actions. You can also use feedback software to integrate your customer service data with other systems, such as CRM, email, or social media. By using feedback software, you can save time, money, and resources. You can also increase your efficiency, productivity, and quality of your customer service.

5.    Build customer relationships

Customer service feedback software can help you build stronger and lasting relationships with your customers. You can use feedback software to communicate and engage with your customers throughout their journey with your business. You can also use feedback software to show your customers that you care about their opinions and experiences. By using feedback software, you can create a positive and memorable impression on your customers. You can also foster trust, loyalty, and advocacy among your customers.

 

Customer service feedback software can help you grow your business and achieve your goals. Through the customer feedback software, you can control customer satisfaction, retention, loyalty, advocacy, or lifetime value. You can also use feedback software to leverage your customer feedback as a marketing tool, such as testimonials, reviews, or referrals thus increasing your revenue and profitability.

Robisearch limited is one of the best companies running the ICT world today in Kenya and through us customer feedback software is now available which makes it easy to relate with clients on real time.

Contact us on 0716413386 or 0780655987

Or www.robisearch.com for the best point of sale software in Kenya.

 

 

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  • support@robisearch.com
  • Technology for SMEs in Kenya
  • December 5, 2023

ICT Firm Robisearch Feted for Helping SMEs streamline Work Processes

Software solutions provider Robisearch Limited has been recognised as a leader in the creation of digital solutions that help businesses streamline work processes.

During the KEOnline Digitally Fit awards held on 24th November at the Safari Park hotel in Nairobi, the firm was awarded as Top Digitally Fit ERP and Software solutions provider for SMEs.

Some of the solutions the firm provides include a point-of-sale system that enables business owners to track the performance of their enterprises remotely, and know whether staff are being accountable.point of sale in kenya

“Somebody who runs multiple businesses could have a tough time tracking their profits and business performance, thus end up losing stock, or money with no one to account for this. The Robisearch Point of Sale system helps business owners to keep track of their stock and inventory, even when they are working remotely,” noted Robert Manyala, Director, Robisearch.

The firm has also developed a software application that enables organisations to efficiently manage client feedback. Customers can give feedback on what they like or what they want improved on via the platform. The platform then generates valuable and actionable insights that organisations can use to enhance customer experience.

“Customer feedback is critical for any organisation as this is what enables them to understand the needs and demands of their customers and respond accordingly,” noted Mr Manyala.

The firm has also developed a property management system that enables landlords, agents and property owners to manage their rentals with ease.

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  • support@robisearch.com
  • Technology for SMEs in Kenya
  • December 5, 2023

Robisearch Limited urge SMEs to leverage smart solutions for efficiency

Small and Medium Enterprises (SMEs) and organizations can now keep track of their businesses in terms of stock and finances in order to minimize losses.

This is through a number of solutions developed by Kenyan information and technology firm, Robisearch Limited which will help these businesses improve on accountability and efficiency.

RobiSearch Founder Robert Manyala said the firm has developed a Point-of-Sale System which enables entrepreneurs know how much their business is making and how much they are spending on a daily basis and if profits are being made.

“Many businesses don’t know how much they are making and sometimes don’t know how to make decisions based on the data or analysis. Somebody who runs multiple businesses for instance could have a tough time in tracking their profits and business performance at a go,” said Manyala.

Robisearch has also developed biometric system for schools, companies and property owners to conduct their affairs in a more accountable manner.

Property management system for landlords and property owners for instance helps manage properties from one central place by keeping tabs of the number of vacant houses and the status of rent payment. Furthermore, tenants can use the portal to raise pertinent issues.property management system ( pms)

On the other hand, the school management system accounts for students’ arrival and departure through a check-in system.

According to Manyala Robisearch has also developed a software application that enables organizations to efficiently manage their client’s feedback concerning what they like and what they want improved on the platform where it will generate valuable and actionable insights that organizations can use to enhance customer experience.

“Customers feedback is critical for any organization as this is what enables them understand the needs and demands of their customers and respond accordingly,” he added.

He notes a number of challenges faced in promoting these solutions including competition from cheap but sub-standard products and the fast rate at which technology keeps evolving.

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  • support@robisearch.com
  • Technology for SMEs in Kenya
  • December 5, 2023

ICT firm Robisearch feted for aiding SMEs streamline work processes

What you need to know:

  • Robisearch Limited Kenya has developed a software application that enables organisations to efficiently manage client feedback.
  • Robisearch was recognised as a pacesetter in software and digital solutions.Customer Feedback System kenya
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  • support@robisearch.com
  • Technology for SMEs in Kenya
  • December 5, 2023

ICT firm Robisearch develops solutions to help businesses improve accountability and efficiency

Accountability is one of the biggest challenges facing SMEs, many of which easily lose stock, or money with no one to account for this. When IT specialist Robert Manyala founded the tech company Robisearch Limited in 2015, it is this challenge that he sought to help SMEs overcome.

From his high school days in Homabay, Manyala displayed an inherent passion for technology, knowing the kind of impact it can have on livelihoods. He would work tirelessly day and night to sharpen his computer skills, hoping to one day turn his vision into a reality.

His passion for technology extended into university where he chose to study Computer Science at the Jomo Kenyatta University of Science and Technology (JKUAT). It is here that he began creating small systems such as websites for individuals as well as institutions.

He later began receiving orders for more complex software including point of sale systems, customer feedback software, property management systems, bulk SMS, bulk WhatsApp, biometric time attendance and Access Control software.

“With the urge for these innovations to be implemented, we had to form a company because we could not manage the systems as individuals. So we registered a business and moved into an office in Ngara,” said Mr. Manyala.

They began to develop software, including a point of sale system that enables entrepreneurs to know how much their businesses are making, how much are they spending on a daily basis and whether they are making profits, remotely.

“Many businesses don’t know how much they are making and they don’t know how to make decisions based on the data or analysis. Somebody who runs multiple businesses for instance could have a tough time in tracking their profits and business performance at a go,” said Mr. Manyala.Biometric Systems Kenya

They also developed biometric systems to help schools, companies, and property owners conduct their affairs in a more accountable manner. They have developed a property management system for instance that helps landlords and property owners manage their properties from one central place. Someone who owns multiple rentals is thus able to know the vacancies, and status of payments instead of just relying on the word of agencies and caretakers. Tenants can also use the portal to raise pertinent issues. Agencies working with multiple landlords can also leverage on the tool to make work easier.

They also have a school management system that enables schools to account for students through a check in system. Any time a child is leaving school whether it is because of school fees or because they are going back home, parents are able to know the time the child has left school and when to expect them.

The firm has also developed a software application that enables organisations to efficiently manage client feedback. Customers can give feedback on what they like or what they want improved on via the platform. The platform then generates valuable and actionable insights that organisations can use to enhance customer experience.

“Customer feedback is critical for any organisation as this is what enables them to understand the needs and demands of their customers and respond accordingly,” noted Mr Manyala.

For their efforts, the firm has received several awards and recognitions, including on 24th November this year, when they received an award as Top Digitally Fit ERP and Software solutions provider for SMEs and on 30th June this year, when they received an award as the Pacesetters in software and Digital Solutions.

Manyala says the biggest challenge they face in promoting these solutions is competition from cheap but sub-standard products.

“You can try selling someone a product at Sh10, but a customer will tell you they can get the same product at Sh2, so for them as long as the name is the same, then they do not see why there should be a difference in value,” said Mr. Manyala.

The other challenge he says is the fast rate at which the technology keeps changing, where an innovation that seems popular today, tomorrow could be outdated, but with an agile and dynamic team that is constantly working to innovate, he says they have been able to give the customer what they need.

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  • support@robisearch.com
  • Technology for SMEs in Kenya
  • December 5, 2023

ICT Firm Robisearch Feted For Helping SMEs Streamline Work Processes

Software solutions provider Robisearch Limited has been recognised as a leader in the creation of digital solutions that help businesses streamline work processes.

READ MORE: Erp Solutions Kenya

During the KEOnline Digitally Fit awards held on 24th November at the Safari Park hotel in Nairobi, Robisearch Limited was awarded as Top Digitally Fit ERP and Software solutions provider for SMEs.

Some of the solutions the firm provides include a point-of-sale system that enables business owners to track the performance of their enterprises remotely, and know whether staff are being accountable.

“Somebody who runs multiple businesses could have a tough time tracking their profits and business performance, thus end up losing stock, or money with no one to account for this. The Robisearch Point of Sale system helps business owners to keep track of their stock and inventory, even when they are working remotely,” noted Robert Manyala, Director, Robisearch.

Robisearch Limited has also developed a software application that enables organisations to efficiently manage client feedback. Customers can give feedback on what they like or what they want improved on via the platform. The platform then generates valuable and actionable insights that organisations can use to enhance customer experience.Customer Feedback System kenya

“Customer feedback is critical for any organisation as this is what enables them to understand the needs and demands of their customers and respond accordingly,” noted Mr Manyala.

Robisearch has also developed a property management system that enables landlords, agents and property owners to manage their rentals with ease.

The system enables property owners to generate invoices and receipts of tenant payments, as well as maintain records of property occupants digitally, thus reducing the inefficiencies that come with paper-based record keeping.

The system also enables property owners and agents to easily manage the booking and renting of rooms, as well as manage tenancy agreements and leases.

“Someone who owns multiple residential houses is able to know the vacancies and status of payments instead of relying on agencies and caretakers. Tenants can also use the portal to speak up. Agencies working with multiple landlords can also leverage the tool to simplify work,” noted Manyala.

Currently, the PMS is available for property owners in major towns and cities like Mombasa, Kisumu, Eldoret, Kakamega, Meru, Naivasha, Nakuru, among others. It is also available in Tanzania and Uganda.

Other solutions Robisearch Ltd.  provides include bulk SMS, bulk WhatsApp, Website Design and Development, biometric time attendance and Access Control. The Digitally fit award cements the firm’s recognition as a Pacesetter in software and Digital Solutions.

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RobiDigiVisitor visitor management system and soja app, Visitor management system in South Africa

Our Contacts

  • Suraj Plaza 5th floor, opposite Jamhuri High School in Ngara Nairobi | Umoja Complex - Family Bank Plaza, 2nd Floor, Kisii | The NSSF Building ,5th flr Mombasa | Mabirizi Complex , Level 4 Room L4-17 Kampala, Johannesburg South Africa
  • Phone:(+254716413386, +254780655987) Nairobi , (+254736413386) Kisii ,(+254752413386) Mombasa , (+256747048222) Kampala , (+27765775931) South Africa.
  • E-mail: info@robisearch.com, robisearch@gmail.com

Our Services

  • Bulk sms
  • Biometric Time – Attendance
  • Customer Feedback Platform
  • Property Management System
  • Customer Feedback
  • Web Design and Development
  • Digital Marketing
  • Digital Visitors Book

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