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  • About
    • About Us
    • Branches
      • Nairobi Branch
      • Kisii Branch
      • Mombasa Branch
      • Kampala Branch
      • South Africa
    • STOP AJALI
    • Career
  • Our Clients
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    • eTIMS Compliant Pos in kenya
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    • Bulk SMS & Bulk WhatsApp
    • Robisearch Erp
      • Robisearch ERP Features
      • Robisearch ERP
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Archives

  • Robisearch
  • Technology for SMEs in Kenya, Transformation
  • February 8, 2024

WE ARE NOW ETIMS INTERGRATED!!!

eTIMS, which stands for Electronic Tax Invoice Management System, is a specialized software solution designed for efficient tax invoicing. Accessible through a variety of electronic devices such as computers, laptops, tablets, smartphones, and Personal Digital Assistants (PDAs), eTIMS streamlines tax management processes.

In conjunction with eTIMS, the integration of robisearch software signific

 

antly enhances functionality in several key aspects:

  1. VAT Reporting:
    • Robisearch software seamlessly facilitates the generation of VAT reports within the eTIMS system. This feature ensures accurate and timely reporting for businesses, streamlining their compliance with tax regulations.
  2. Integrated System Efficiency:
    • Employing robisearch software contributes to the smooth, fast, and efficient integration of the entire system into your business operations. This integration enhances overall workflow, minimizing delays and optimizing operational processes.
  3. Cost-Effective Integration:
    • An added advantage of using robisearch software is the elimination of the need to invest in additional gadgets for integration. Through a strategic partnership with the Kenya Revenue Authority (KRA), the integration process is seamlessly built into the software. This approach not only saves costs but also simplifies the overall implementation process.
  4. Comprehensive Support:
    • Our system, coupled with robisearch software, extends robust support for all aspects related to eTIMS. Whether it’s navigating through the software, addressing technical issues, or seeking assistance with compliance matters, our dedicated support system ensures a smooth experience for businesses using eTIMS.

This shift in regulatory requirements aims to enhance the efficiency and transparency of tax invoicing processes for a broader spectrum of businesses. To facilitate seamless compliance, businesses are encouraged to integrate eTIMS with robust solutions like robisearch software, ensuring a comprehensive and technologically advanced approach to tax management.”

The Electronics Tax Invoice Management System (eTIMS), established by the Kenya Revenue Authority (KRA), is a groundbreaking initiative aimed at reducing compliance costs for VAT registered businesses. eTIMS intergrated with robiserch software helps streamline the invoicing process, making it more efficient and cost-effective. The Following Are the benefits of eTIMS

  • Every business person in Kenya is required to have robisearch software that is eTIMS integrated to effectively issue electronic tax invoices and seamlessly transmit them to the Kenya Revenue Authority (KRA) through the systems.

    Who needs eTIMS:

    • Companies, Partnerships, Sole Proprietorships, Associations, Trusts, etc.:
      • Businesses of various legal structures are mandated to adopt eTIMS through robisearch software for electronic tax invoicing and reporting.
    • Persons with Income Tax Obligations:
      • Individuals and entities with income tax obligations, encompassing Monthly Rental Income (MRI) Tax and Annual Income Tax. This includes corporations, partnerships, and individuals, whether residents or non-residents with a permanent establishment.
    • Businesses in Various Sectors:
      • Persons conducting business in diverse sectors, inclusive of the informal sector, are required to implement eTIMS using robisearch software.
    • Persons in Business, Regardless of VAT Registration:
      • Individuals and entities engaged in business, whether registered for Value Added Tax (VAT) or not, must adopt eTIMS. This encompasses persons in business not obligated to register for VAT, such as those supplying VAT-exempt goods and services, including hospitals, schools, tours and travel agents, and NGOs involved in business activities.

    Benefits of Robisearch Software Integration:

    • Seamless Electronic Tax Invoicing:
      • Robisearch software ensures a smooth integration with eTIMS, enabling businesses to issue electronic tax invoices effortlessly.
    • Efficient Transmission to KRA:
      • The integrated solution facilitates the seamless transmission of electronic tax invoices to the Kenya Revenue Authority, ensuring compliance with regulatory requirements.
    • Adaptability Across Business Structures:
      • Whether a large corporation, a small business, or an individual, robisearch software integrated with eTIMS caters to the needs of businesses of varying sizes and structures.

    By mandating the use of robisearch software for eTIMS integration, the regulatory framework ensures that businesses across sectors can efficiently meet their electronic tax invoicing obligations while contributing to a streamlined and technologically advanced tax management system in Kenya.”

     

    eTIMS ready pos in kenya Nairobi
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  • Robisearch
  • Uncategorized
  • February 2, 2024

TOP REASONS WHY YOUR ORGANIZATION SHOULD INCORPORATE PERFORMANCE MANAGEMENT SOFTWARE IN 2024

 

Robisearch limited offers a performance management software that is designed to improve business performance by spurring employee productivity. It works to ensure individual employees and teams are engaged and in alignment with organizational goals.

Through Perfomance management system an organization is able to do a real-time performance review tracking, goal setting and feedback. These systems do something that annual reviews can’t do. They enable a business to adjust individual employee goals and expectations as conditions change.

Benefits of performance management software in an organization328,899 Performance Management Images, Stock Photos, 3D ...

As next-generation HR software, performance management systems help companies address the goals of continually monitoring performance while giving employees feedback and support. Performance management software can track individual contributions to a team, as well as that team’s ability to meet business objectives, thus tying performance into the company’s bottom line.

Performance management software allows companies to effectively track, analyze and evaluate their employee performance and productivity. The software should distribute forms for feedback, collect data, manage administrative tasks like sign-offs, analyze information about performance and store feedback securely.

Other important features include automated workflows, continuous feedback, access control, upward, downward and peer reviews, customizable review forms, goal tracking, single sign-on, built-in reporting, anonymous feedback, email reminders, e-sign, flexible review timing, and intuitive navigation.

When performance data is collected and stored properly it can be used to guide company goals, hiring decisions, career trajectories, compensation, succession planning and all other human capital decisions. Additionally, consistent and formal record keeping of employee performance is an important protection against liability. Dedicated software can prevent issues like forgotten 90 day reviews, missing signatures, annual reviews that happen four months late, and managers going dangerously off-script.

Finally, great performance management software can dramatically streamline an existing performance management strategy. This can result in substantial time savings for managers, employees and HR. It also can be an opportunity for companies to increase the amount of feedback data they collect on employees. The best software will allow your team to increase the frequency of feedback and solicit feedback from more people while still reducing the administrative cost of performance management.

Performance management software has worked for so many businesses in Kenya leading to countries around buying the idea. Contact Robisearch limited the leading ICT company that will install performance management software for you and also cater you with the best point of sale software for business and so far has the best point of sale system in Kenya

Call 0716413386 or 0780655987

Robisearch limited,transforming the world through ICT innovation.

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  • Robisearch
  • Corporate, Organization, Uncategorized
  • January 30, 2024

THE POWER OF BULK SMS IN SCHOOLS

Bulk sms allows a single message to be sent to many contacts at a go. This way less labour is used when reaching out to many people at a go. Bulk sms for schools is the most easy and convenient way to pass communication  between teachers and guardians.

REASONS WHY YOUR SHOULD TAKE BULK SMS

  1. . Exams and test results

Sending an SMS is one of the quickest and most reliable ways to send exam results to students personally. In many countries, results are first released via SMS because of its efficiency.

  1. fee balance reminder

Let’s face it, parents have a lot on their minds already, and sometimes, paying school fees can slip through the cracks. One of the easiest ways to minimise the number of missed payments, and help parents keep track of their accounts, is to set up fee reminders to be sent via SMS ahead of time. Using our platform, you can even schedule SMSes to be sent on a certain day.

  1. Parent-teacher meeting reminders

Many parents have full-time jobs, which can make it challenging for teachers to coordinate parent-teacher meetings, and for parents to remember them. With SMS, you can save time by sending messages to all parents with their relevant date and time, and you can also schedule the appointment reminders to ensure that parents are reminded about their meetings.

  1. Reminders and Notifications

Schools, colleges, and universities around the globe are sending out SMS reminders and notifications to their teachers, learners, parents, ground staff and more. These institutions are using SMS to communicate things like upcoming sports days or training schedules, learner exam reminders, staff schedules (especially in time a time of COVID), and even reminders to students about what to bring on the next camping trip.

  1. Lockdown and school closure information

SMS has seamlessly connected parents, teachers and learners, letting them know of the shutdown times and dates incase of any ubrupt emergency. SMS continues to keep everyone informed of any changes to school schedules.

SMSes allow reliable and quick delivery of time-sensitive information to thousands of contacts at once, it’s the perfect communication tool in the time of a crisis at schools

6. Emergency notifications

bulk SMS is the perfect tool to let parents know of any emergency or crisis that may affect their children. group SMSes are sent to all parents and read within minutes. It’s the ideal communication solution for urgent notifications

 

  1. Confidential communications

SMSs can create a two way communication between teachers and parents incase there is confidential information that need to be passed. For example, parents can be notified by teachers about their child’s behaviour or lack of class attendance.

  1. Updates on oncoming events and coordination.

SMS can help everyone be made aware of a school event and incase of any changes also involved participants are made aware. For example, if a school needs to switch the time frame of an event parents can be informed through a simple text that goes out to all parents at a go.

Also through bulk sms those involved in the upcoming of an event are sent reminders so as to remember tasks dedicated to them.

.

The communication needs in the education sector are diverse. From internal school commonications, to communicating with students and parents, the channel used needs to be accessible, reliable and familiar to everyone, which is why SMS is the perfect tool.

Call 0716413386 or 0780655987 For this or best point of sales software, biometric time attendance, bulk whatsapp or property management system

Robisearch limited,transforming the world through ICT innovation.

 

 

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  • Robisearch
  • Business, Industries, Performance Improvement, Transformation
  • January 30, 2024

REVOLUTIONIZING HOSPITALITY INDUSTRY THROUGH HOTEL MANAGEMENT SYSTEM

The power of a hotel management system

Introduction

Hospitality is a very competitive world currently. Efficient management is the key factor to a successful stream lined operation in a hotel management. A hotel setup needs to have an online presence that makes the reservation process for clients easier making them come back to your hotel setup time and time again. Automating daily operations and administrative tasks helps achieve customer satisfaction as it helps provide reliable and quality service time after time.

In this article, we’ll talk about property management systems (PMSs) that handle reservations, front- and back-office operations, channel management and you will also learn about the main functions of PMSs.

What is a property management system?

A property management system (PMS) is software that facilitates a hotel’s reservation management and administrative tasks. The most important functions include front-desk operations, reservations, channel management, housekeeping, rate and occupancy management, and payment processing.  Although PMS software mostly controls reservation and financial transactions, it may allow you to manage housekeeping and perform human resources management as well. In general, PMS facilitates the main processes in a hotel related to internal and external operations.

 

Reasons why your hotel needs a system

  1. Centralized Reservations System: Through this a hotel is able to have a centralized booking system that is efficient. With this it is easy for hotel personal to handle bookings as many as they are. The hotel management system will reduce over booking or double-booking and provide real time information of available rooms and spaces. Through this a smooth check in of clients is observed.
  2. Guest management and personalization: The hotel management system helps keep track of guests, their stay in history and it makes it an open space for staff to understand guests this tailoring client experience into a personalized, memorable experience.
  3. Efficient Front Desk Operations: The front desk of a hotel is the heart of any hotel setup. Tasks such as checking in and out of clients is done from here. A well streamlined front office ensure s that everything running on in a hotel runs smoothly transactions be4cause they can be integrated with the system, securing of a space in a facility.
  4. Integrated point of sale: Since in a hotel there is an expectation of services like restaurant(food), spa and recreation facilities, an integration of pos system in the hotel management system helps streamline the billing and inventory process. This results to better control over operations, thus ensuring accuracy and a smooth experience for both staff and guests.
  1. Reporting: Data is a very powerful asset in any industry. Through data one gets an insight on revenue, number of rooms occupied, behavior of clients that is what they prefer while on their stay. This helps with making informative decisions that will be useful for business thrive since you will have a better understanding of what is suitable for your clients.
  1. Security: Safe guarding guest information is very essential in a hotel space is very crucial and financial transactions made. Automated processes reduce chances of human error thus accuracy is experienced.
  2. Inventory: By analyzing data from the past and market trends, a hotel owner can easily be able to come up with a strategic plan on pricing that will obviously leads to a good income generation and ability to retain clients especially when it comes to your ratings.

Conclusion

An advanced Hotel management system is a necessity in the ever-evolving hospitality world. Hotel management   system helps hoteliers deliver exceptional experiences to their guest thus easily making a good competitive     environment in the industry.

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  • Robisearch
  • biometric time attendance, Organization, Time Management
  • January 17, 2024

WHY YOU NEED THAT BIOMETRIC TIME ATTENDANCE SOFTWARE AT SCHOOL

Robisearch Limited introduces cutting-edge Biometric School Management Software, a comprehensive system designed to streamline various functions within the school environment. Our software leverages advanced biometric technology, including fingerprints, facial recognition, and iris scans, to efficiently manage time attendance, access control, and even facilitate payments within the school ecosystem.

Our Biometric School Management Software stands out in Kenya, offering unparalleled functionality to meet the diverse needs of educational institutions. With a commitment to simplifying school management, our software consolidates all essential data into one cohesive solution, providing administrators with a centralized platform for seamless operations.

This advanced software from Robisearch is a game-changer, offering effortless tracking of time attendance, efficient grade management, and real-time monitoring of students’ academic progress. By automating these tasks, teachers gain more time for meaningful academic interactions with students.

Recognizing the importance of safeguarding sensitive student information in today’s digital era, Robisearch ensures the security of all data through our robust management information system. Our software adheres to industry security standards, ensuring that sensitive information remains confidential and protected. Experience the future of school management with Robisearch’s Biometric School Management Software.

Benefits of having our biometric software system

  1. Bulk SMS integration; Our system has been integrated with bulk SMS which is able to generate comprehensive reports on attendance patterns that teachers and guardians use to keep track of students remotely by getting customized messages of events concerning students like school opening and closing dates, memos on meetings and generally any school progress.
  2. Security; Biometric data adds security preventing unauthorized access. This way it is easy to keep intruders away from school. Also, this manages access to places that are not supposed to be accessed by everyone,
  3. Efficiency; A good time attendance system will save time for both teachers and students because there is no pen and paper work just a fingerprint and the whole process is done.
  4. Pocket money management; The system can assist parents in managing their child’s allowance by keeping track of it and providing additional funds when their pocket money runs low.

By deploying the use of this biometric school attendance software, the school can also keep track of staff movement in and out of school compound. No more roll calls, no more paper work, just click and search and all the report are displayed on the screen.

WHY HAVE OUR TIME ATTENDANCE SYSTEM

Biometric time attendance system provides many benefits to organizations. It enables an employer to have full control of all employees working hours. It helps with cost control in terms of labor by reducing over-payments, transcription error and intentional error. Manual procedures are eliminated thus reducing time and money spent keeping track of attendance. Compliance with labor standards might be difficult, but a time and attendance system are crucial for assuring compliance with labor laws that require a present verification.

Our system is:

  • Simple and easy to use
  • Reduces time spent managing staff attendance
  • Eliminates paperwork and the possibility of making mistakes.
  • Records are kept safe and confidential
  • Records from previous years and current ones are available.
  • Leave summaries for individuals throughout the year are easily accessible to employees.
  • Our system ensures real time track of time attendance (check in/out)Our biometric solutions assure to give access to the authorized personal by verifying their registered fingerprint templates is stored in the systembiometric time attendance software

OUR Technical Support

At Robisearch limited we ensure a high level of satisfaction amongst our customers by providing them with after-sales support that is the best in the biometric time attendance system industry. Our technical support team is highly-trained, responsive and always ready to go the extra mile to assist customers with any issues they may face. We provide a quality range of Time Attendance Systems in Kenya to suit every business and budget, from small business to huge enterprises. Robisearch limited has consistently been enthusiastic about providing brilliant administration to our clients. our biometric time attendance system is very user friendly.

Note: Regardless of the hardware you choose, we will work together to ensure your employee timesheet software operate together seamlessly. We are leading distributor of complete range of Biometric Time Attendance Software solutions in Kenya.

For future security of our schools, biometric time attendance software is the way to go.

Contact us on 0716413386 or 0780655987

Or www.robisearch.com for the best biometric time attendance system and point of sale software in Kenya.

 

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  • Robisearch
  • Technology for SMEs in Kenya
  • January 8, 2024

TOP 7 REASONS YOU NEED TO INCORPORATE ROBISEARCH CUSTOMER FEEDBACK SOFTWARE IN YOUR BUSINESS 2024

 

Building an excellent customer service experience requires you to have a centralized platform. This helps you to always answer customers’ questions on time and resolve any pending issues. The centralized platform you need to help you get to your customers in time is customer feedback software from robisearch limited.

 

How can you benefit from customer service feedback software?

1.    Increase customer satisfaction 

Robisearch customer service feedback software allows you to measure how happy your customers are with your business. You can use surveys, ratings, reviews, or other methods to ask your customers about their satisfaction levels, expectations, needs, and preferences. By listening to your customers, you can identify what they value, what they dislike, and what they want from you. You can then use this information to improve your customer service, tailor your offerings, and resolve any issues or complaints. This will help you increase customer loyalty, retention, and referrals.

 

2.    Enhance customer service skills

Robisearch customer service feedback software can also help you evaluate and improve your customer service skills. You can use feedback software to monitor and track your customer service performance, such as response time, resolution rate, quality of communication. You can also use feedback software to provide training and recognition to your customer service agents. By using feedback software, you can ensure that your customer service team is delivering consistent, professional, and friendly service to your customers.

 

  1. Gain customer insights

Robiseearch customer service feedback software can help you gain valuable insights into your customer behavior, preferences, trends, and feedback. You can use feedback software to segment your customers based on various criteria, such as demographics, purchase history, feedback score, or satisfaction level. By using feedback software, you can understand your customer needs, wants, and pain points better. You can also discover new opportunities, ideas, or innovations for your business.

 

4.    Improve customer service processes

Customer service feedback software can help you improve your customer service processes and workflows. You can use  robisearch feedback software to automate and streamline your customer service tasks, such as sending surveys, collecting responses, generating reports, or triggering actions. You can also use feedback software to integrate your customer service data with other systems, such as CRM, email, or social media. By using feedback software, you can save time, money, and resources. You can also increase your efficiency, productivity, and quality of your customer service.

5.    Build customer relationships

Customer service feedback software can help you build stronger and lasting relationships with your customers. You can use feedback software to communicate and engage with your customers throughout their journey with your business. You can also use feedback software to show your customers that you care about their opinions and experiences. By using feedback software, you can create a positive and memorable impression on your customers. You can also foster trust, loyalty, and advocacy among your customers.

 

Customer service feedback software can help you grow your business and achieve your goals. Through the customer feedback software, you can control customer satisfaction, retention, loyalty, advocacy, or lifetime value. You can also use feedback software to leverage your customer feedback as a marketing tool, such as testimonials, reviews, or referrals thus increasing your revenue and profitability.

Robisearch limited is one of the best companies running the ICT world today in Kenya and through us customer feedback software is now available which makes it easy to relate with clients on real time.

Contact us on 0716413386 or 0780655987

Or www.robisearch.com for the best point of sale software in Kenya.

 

 

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  • Robisearch
  • Technology for SMEs in Kenya, Uncategorized
  • August 30, 2023

How Access control Systems Work

Residential and Commercial Access Control Systems in Kenya - Premier Automatic Gates Systems

Access control is a form of data security that dictates who is permitted to access or indulge in company resources, company information, and much more. Access control provides a way for companies to ensure that users are correctly identified and provided with the proper amount of access. Various access control examples can be found in security systems, including, biometric systems, motion detectors,and so forth. Let’s take a look at how access control systems work.

Access control systems work by identifying users through unique PIN numbers, usernames, passwords, and other forms of identification. The control system then determines what level of access will be granted to the employee based on the credentials programmed into the system under their specific identifier.

As of now, there are four primary types of access control models. Each of these different models determine the level of access that will be permitted to the user. These models are as follows:

Attribute based access control

Attribute-based access control assigns or denies access to users based on a set of rules and limitations that have been previously defined by the owner or system administrator. The freedom of customization is what makes this method such a popular choice.

Discretionary access control

Discretionary access control is the least restrictive control model. Once granted access, each user is provided with the same level of control. To use the above example, this means that the production and logistics manager would both have access to all resources, regardless of whether they are required to utilize all of them within their position in the company.

Role based access control

This form of access control is generally the most popular control model. Role-based access control provides access based on the position of the employee. For instance, a production manager might have access to different areas and assets than a logistics manager, depending on what they require in order to fulfill their job.

Mandatory access control

Mandatory access control is the most restrictive control model. Generally, the only employee that will have this level of access is the system owner. Mandatory access control is used for organizations that require maximum security, with credentials limited to a sole, high-level operator.

Why is access control important?

Enhancing worker safety

Access control systems can also function to enhance worker safety. Within manufacturer facilities, there are any number of machines or other equipment that require specialized training to operate. With access control, workers without the proper credentials can be barred from operating this equipment, preventing them from putting themselves and their coworkers at risk due to improper operations.

Tracking movement of individuals

Beyond initial access protection, access control also provides businesses with the ability to track the movement of individuals inside physical locations. In this manner, access control systems help determine the identity of anyone entering or exiting the building or a designated area, providing a record in case that access is misused or otherwise taken advantage of.

Preventing unauthorized access

The primary importance of an access control system is to protect manufacturers from unauthorized access. As indicated above, many of these systems are equipped to bar individuals from areas in which they are not supposed to be and restrict access to necessary areas.

Reinforcing data security

Access control systems don’t just protect physical assets, either. This technology also keeps important information and data from falling into the wrong hands by reinforcing the security of the systems housing that data. In this way, a strong access control system can help businesses reduce the possibility of data leakage from both internal and external sources.

Conclusion

Now that you understand just how important access control systems are, the next step to take is to ensure that you are choosing the proper access control system! At Robisearch Limited we strive to assist all types of businesses with their technological needs. Contact us 0716413386 or 0780655987.

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  • Robisearch
  • Business, Business Growth, Uncategorized
  • August 29, 2023

How To Keep Your Customers During Inflation

A Black woman in a pink top smiling and pointing at the shelves of purses she sells at the Black Women Market

Inflation is a major challenge for individuals and businesses alike. When prices rise and purchasing power declines, consumer buying behaviors change. Stores must then put in place clever and effective strategies to maintain their sales and retain their customers even in times of inflation.

How do you keep customers during  inflation?

Discounts and freebies

Discounts and freebies boost customer loyalty and sales, but sometimes businesses are unable to offer them. In that case, the best solution is to do fewer promotions but make them effective. This can be done by creating targeted and personalized offers based on customer behaviors, their needs at the moment, and statistics you have collected such as the frequency of purchases. Robisearch Limited point of sale has loyalty points and coins that allow you to award your loyal customers

Help customers find alternatives

Being there for customers also means helping them find alternatives that allow them to save money or have access to the products they need even if prices have increased. If you offer cheaper and quality alternatives, customers are more likely to continue shopping at your place. Do not hesitate to make promotional campaigns to make these products known to your customers and encourage them to buy them.

Focus on the customer

By understanding customers and their perceptions, you can meet their needs in the right way and at the right time. A customer-centric approach involves reaching out to them strategically. You can take into account the preferences and needs of customers to adapt your offer. The perfect CRM tool from Robisearch Limited will help you store all the data in regards to customer details, history and purchases.

Offer quality products

You are more likely to keep your customers if you continue to offer quality products even in times of inflation. It is normal to explore possibilities for reducing production and supply costs, but make sure that you do not sacrifice product quality or customer service.

Diversify product offering

Diversifying the product offering by offering cheaper alternatives or lesser-known brands helps mitigate the impact of inflation by providing more affordable options to customers.

Make the shopping experience easier

Customers want cost savings and discounts, but they also want to save time and a seamless shopping experience. That’s why stores should focus on improving the overall shopping experience, which includes reduced wait times at checkout, attentive customer service and simple exchanges and refunds processes. Robisearch point of sale system will help your customers have the ultimate customer experience.

Communicate with transparency

It is essential for stores to communicate , especially if it is simply related to increased procurement costs due to inflation or increased employee salaries. This helps to establish a relationship of trust with customers.

Build existing customers loyalty

Focusing on retaining existing customers is a good way to keep customers in times of inflation. Building customer loyalty is achieved through various means such as offering special advantages, rewards programs or exclusive offers. It is generally less expensive to retain existing clients than gain new ones.  The more purchases a customer makes from your store, the more likely they are to purchase again in the future. Loyalty or rewards programs motivate customers to choose one store or brand over another. These types of programs give customers an incentive to make repeat purchases.

Offer multiple payment methods

Some people struggle financially and are looking for flexibility in payment options. Stores can attract new customers by offering varied and flexible payment options. Many customers are looking for credit to pay for their purchases or the option to delay payment. The Robisearch point of sale system is multi currency enabled and has flexible payment options.

Be sure to offer all possible payment methods you can. Cash, debit, credit, mobile wallet, contactless payment, gift cards or store credit, even checks. You wouldn’t want to lose a sale because you don’t provide a specific payment option!

Conclusion

In conclusion, the period of inflation can seem daunting, but with all the right tools, you will be able to seize the opportunities to stand out and strengthen your relationship with customers. By taking these tips into account, you will undoubtedly retain your customers and even attract new ones!

 

 

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  • Robisearch
  • Technology for SMEs in Kenya, Uncategorized
  • August 28, 2023

Why You Should Switch To A Cloud Point of Sale System

POS Tablet Screen Off Point of sales computer terminal with touch screen tablet, cash register, mobile printer and card payment on a counter at a coffee shop. point of sale system stock pictures, royalty-free photos & images

Are you in the market for a point-of-sale (POS) system for your retail business? You’re not alone, and you’ve come to the right place if you’d like to learn more about how this kind of system works. Why should you pair POS technology and cloud technology instead of any other system you are already using? In a nutshell, because cloud-based POS software is a significant upgrade from cash registers and offers incredible benefits for your business as well. Below we discuss some of the benefits of using a cloud point of sale system.

Better mobility

Not only does POS software automate the sales and inventory management process. It can be installed on different workstations and integrated with internet-connected mobile devices such as Windows tablets.

This option is very convenient. First, for you and your team and second for your customers. You will be able to access your data, create invoices and prepare orders even when you are participating in a special event.

Risk reduction

Having a good POS system can significantly reduce all kinds of risks compared to a cash register system. And if you have chosen a cloud-based POS software, your data is in good hands because strict security protocols have been put in place to ensure the management of the IT system.

Cloud technology ensures a full and automatic periodic backup on one or even several remote servers. It even allows the POS software provider to include automatic and regular updates. These updates increase the security level of the software.

Greater efficiency

Cloud based POS software, as opposed to traditional cash registers, makes everything run more smoothly. With this system in place, inventory management will be easier and lower operating costs will become a reality. But the most important thing to remember is that efficiency leads to greater productivity and better performance, which ultimately translates into greater profits.

Better customer service

By choosing a cloud-based POS system, you ensure that you can always respond quickly to consumer needs. Remember that regular updates are available and are intended to adapt certain features to new behaviours.

Better remote control  of your operations

This software enables you to better control your operations remotely by helping you monitor the various departments and how they are running even when you are away. This allows you to react quickly to any issues that may arise.

For instance, you can know that a new order wasn’t placed when stocks ran out. You can also tell that activity at certain checkout terminals wasn’t as high as usual. This information can help you resolve common business issues as soon as they arise, even when you’re away, and prevent coming back to a bigger crisis.

Easily accessible reports

The POS system can easily create accurate and reliable reports that are available at the click of a button. This way, you can know when a certain product is out of stock or is selling too quickly. This enables you change your reordering schedule. Thanks to cloud-based technology, you can access these reports from anywhere.

These reports can even let you know which products are popular and selling well and which ones aren’t, or you can use them to analyze whether your latest promotional campaign is working. The best part is that you can get this information in real time. With cloud-based POS software for multiple stores, you can get all the information you need about various branches within your retail franchise or chain in one place.

Better promotion management

With a good POS system, not only can you track promotions, but you can also incorporate them into the system. Modern POS software allows you to create special offers by customer or product category, discounts, coupons and other promotional options like gift cards or loyalty programs to market your brand to your customers. This way, you will save a lot of effort and money.

Once the campaign is over, you can access the reports section and analyze the results of your promotion to find out what impact it had on your customers and sales.

Conclusion

From the points above, it’s clear that combining your day-to-day operations with cloud-based POS software is now a critical requirement for your business. So, if you haven’t made the switch to a POS system yet, it’s high time you gave the idea some thought! Contact Robisearch Limited today on 0716413386 or 0780655987 for a customized  point of sale system for your business.

 

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  • Robisearch
  • Technology for SMEs in Kenya, Uncategorized
  • August 24, 2023

How Your Restaurant POS Can Help You To Maximize Revenue

What is a POS system in a restaurant? Plus, how to choose one

In today’s fast-paced culinary landscape, technology plays a pivotal role in shaping the success of restaurants. One of the central pillars of this tech-driven evolution is the point of sale (POS) system. As restaurant managers seek ways to streamline operations, enhance customer experiences, and make informed decisions, the capabilities of a well-equipped POS system come to the forefront.  Read on to discover an array of unique tips for managing a restaurant that can be easily implemented by harnessing the innovative features of your POS system.

Efficient order processing and management

Efficiency in order processing is a cornerstone of restaurant management. A robust POS system can enable front of house staff to take orders seamlessly, accommodating modifications, special requests, and dietary preferences with ease. With just a few taps, orders are relayed accurately to the kitchen, helping to reduce the likelihood of errors and ensuring customer satisfaction. This feature enhances the fluidity of operations and promotes a smooth dining experience.

Online ordering and delivery integration

Embracing online ordering and delivery is essential in today’s digital age. A robust POS system seamlessly integrates with online platforms, allowing for a smooth transition from in-house to online orders. This integration helps simplify order management, reduce errors, and enhance the customer experience.

Real time tracking of ingredients

Maintaining optimal inventory levels is a constant challenge for restaurant managers. A capable POS system enables real-time tracking of ingredients, providing accurate insights into stock levels. Automated alerts for low stock and reorder points can help ensure that you never run out of essential items during service. This not only streamlines day to day operations, but also minimizes the risk of disappointing customers due to unavailable menu items.

Menu items linking to inventory

The POS system takes inventory management a step further by linking menu items to specific ingredients. When an order is placed, the system automatically deducts the required ingredients from the inventory. This type of intelligent restaurant tech integration can help eliminate the possibility of overusing ingredients, preventing costly mistakes and ensuring a consistent dining experience for guests.

Table management and reservations

Efficiently managing tables and reservations is a fundamental aspect of delivering exceptional dining experiences. Modern point of sale systems have emerged as powerful tools for restaurant managers to do just that–offering guests a streamlined experience that aims to minimize wait times and make securing reservations a breeze.

Real time table management

Efficient table management is essential, especially during peak dining hours. A modern POS system offers real-time visibility into table availability. This allows restaurant staff to promptly seat guests, minimizing waiting times and optimizing table turnover. The result is a more streamlined and pleasant experience for both customers and staff.

User roles and permissions

Data security is paramount in restaurant management. A robust POS system offers user roles and permissions, allowing managers to assign different access levels to staff members. This enhances data security, minimizes unauthorized changes, and helps ensure that sensitive information remains confidential.

Loyalty and rewards programs

Fostering customer loyalty is an ongoing endeavor for restaurant managers. A POS system can facilitate the implementation of loyalty and rewards programs with ease. By tracking customer visits and rewarding repeat business, you can create incentives for customers to return. This approach not only solidifies customer loyalty but can also help to build a community of guests who feel valued and appreciated.

Customer relationship management

The foundation of a successful restaurant marketing initiative extends beyond exceptional cuisine, it lies in cultivating strong customer relationships. Cutting-edge point of sale systems are revolutionizing the way restaurant managers engage with their guests through advanced Customer Relationship Management (CRM) features. From personalized experiences based on preferences to loyalty programs that inspire repeat business, these systems can elevate customer engagement and loyalty to new heights.

Conclusion

Need a restaurant POS system  to streamline your establishment’s operations? Robisearch Limited POS solutions can help you do it all with one sleek, user-friendly tool. Why wait? Elevate your business and get started with a Robisearch Limited POS System today. Contact us on 0716413386 or 0780655987.

 

 

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