WHY IS CRM IMPORTANT?

Constantly many have asked what the purpose/benefit of CRM? In this Blog we try to explain the meaning of CRM and why it’s effective. Once your business starts to look after its existing customers effectively, efforts can be concentrated on finding new customers and expanding your market

Customer Relationship Management (CRM) systems can improve efficiency and effectiveness in the marketing and sales processes, while building long-term relationships with your clients, It is an approach that helps businesses improve existing customer relationships and acquire new customers faster. CRM software helps sales teams manage their customer communications, focus on their most valuable opportunities, and provide the best customer experience throughout the entire buying process

Here’s a CRM overview for you to get started easily and understand the benefits it can? bring to your business. Explore how CRM can help your company gain a 360 degree view of your customer data by not only acquiring new ones but retaining the already existing ones in a satisfactory way.

ADVANTAGES OF CRM/CUSTOMER RELATIONSHIP MANAGEMENT

AUTOMATION OF WORKFLOW

By analyzing customer buying behavior, CRM systems help businesses optimize processes by streamlining workloads, enabling employees to focus on creative and more high-level

ACCURATE SALES FORECASTING/PROJECTION

By installing CRM in your business you can easily forecast sales projection in terms of customers buying habits. Identify which period customers buy most

INCREASED CUSTOMER SATISFACTION/RETENTION

Identifying unique customer requirement will create a positive experience for your customers by recording their complaints and working on them in time to boost their satisfaction. Having an easily accessible view of a customer’s interactions to date makes it easier to anticipate issues and deal with complaints.

 

INCREASED RETURN ON INVESTMENT

CRM enables managers to carry out campaign marketing that track client’s behavior, provides insights of what type of marketing works for a specific customer thus maximize budget and deliver ROI

QUALITY PRODUCTS AND SERVICES

A good CRM system will gather information from a huge variety of sources across a business and beyond. Your customers are able to share ideas of how to improved products, or service or even how well they can be handled. This gives insights of what customers say about an organization hence businesses can improve what they offer, spot problems early, and identify gaps.

INTEGRATION WITH OTHER SOFTWARE

CRM is not only a stand-alone system but can also be integrated with other software, such as call center and enterprise resource planning (ERP) systems. Website or even POS System. No need to worry Robisearch Ltd has all the above mention software

BETTER ANALYTICS AND REPORTING

CRM can analyze customers purchasing habits, store data that can be analyzed by managers to help create better customer satisfaction rates by analyzing user data and helping create targeted marketing campaigns

EASY LEADS TRACKING

By installing CRM you are to identify profitable/non profitable clients, track your leads enabling sales teams to input, track and analyze data for leads in one place that can be used for campaigns that can be used to identify campaigns leading to conversion and sales

Generally the CRM system tasks will let companies interact with customers more frequently, by personalized message/sms and communication according to buying habits helping managers to better understand their customers and therefore look forward to their needs

  • Enhanced customer satisfaction and retention and acquisition, ensuring that your good reputation in the marketplace continues to grow i.e. your customers are your PR/Brand
  • Increased value from your existing customers and reduced cost associated with supporting and servicing them since all their needs are identified and complaints solved increasing your overall efficiency and reducing expenses
  • Improved profitability by focusing on the most profitable customers and dealing with the unprofitable in more cost effective ways, personalizing campaigns according to clients data base

FOR MORE INFORMATION/INSTALLATION/DEMO

CALL/SMS/WHATSAPP; 0780655987/0716413386

www.robisearch.com

 

 

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BEST PAYROLL SYSTEM THAT WILL IMPROVE YOUR HUMAN RESOURCE

 

The right PRS/payroll system lets you efficiently tackle all of your payroll activities, Robisearch Limited has worked tirelessly to develop a payroll system that will boost how effective you handle HR activities. It is important to evaluate the payroll system you’re currently using and decide whether it’s right for your business or if another payroll system might optimize your payroll process and if your company don’t have one here is a reason to have one.

In this blog we will discuss what payroll system does, it’s benefits/advantages etc.

We can help keep your employees happy with simple and effective payroll strategies. Small companies and large corporations alike find payroll processing to be a difficult aspect of managing a business. If you’ve ever spent hour’s manually typing payroll data or made to pay penalties because of inaccuracies in your tax filing, there’s a good chance

To ease the difficulty of this task, learn the advantages of payroll in this blog

  1. AUTOMATES HR PROCESSES

Robisearch limited payroll system simplifies complex and time consuming processes e.g. manual typing and preparing payroll, compliance’s, taxing for all the employees.Reduce time spent in processing payrolls the system will help you cut down the time you use up managing your employees’ salaries

  1. ENSURE TRANSPARENCY AMONG EMPLOYEES AND EMPLOYERS

Apart from making sure that employees are paid correctly and on time, it is also your responsibility as an employer to keep them fully informed about their earnings. By using payroll applications, you can promote transparency in your workplace by giving your staff limited access to the payroll information they need

  1. REDUCES ERRORS AND BOOST COMPLIANCE ASSURANCE

Human to error as the saying goes, Manual typing of employees’ salaries, taxing and compliance can lead to errors, By incorporating payroll system errors are reduces and time is saved. Tax rules and regulations change annually, making it difficult for companies to stay up-to-date. To help you ensure that you are compliant with current state and federal laws, most payroll applications come with compliance tools. These monitor changes in tax laws and update you about the modifications, so you no longer have to worry about overlooking any details.

  1. EASY TO MANAGE UNIQUE EMPLOYEES

Hourly employees working remotely can be difficult to manage, especially when it comes to payroll. We specialize in making those situations easier for both Employers and employees, Robisearch Ltd payroll system can be integrated with Biometric system to help you manage unique employees who works and are payed hourly, per shift etc.

  1. HELPS ORGANIZATION SAVE MONEY AND TIME

By taking control of the payroll through the software rather than hiring another person to keep records, there is great potential to save money and with a number of automated process save time spent in manual operation

  1. ALLOW ORGANIZATION TO BUDGET AND FORECAST

The system allows you to view and control instantly all payroll expenses. This helps you graph the financial data to help you create a forecast. Organizations can go through payment records and identify areas of expenditure, salary increase and budget appropriately

  1. BOOST SPEED.EFFICIENCY AND EFFECTIVENESS

The entire process of preparing payroll becomes much quicker when you make use of payroll software. Furthermore, you can instantly prepare reports and statements with the single click of a button. There is no need to wait for a couple of hours or days to access important reports. This means general business can move quicker, creating more efficiency.

  1. KEEP CLEAR RECORDS OF EMPLOYEES

Storing personnel records of employees can be easily performed by payroll, Most organizations will also keep other data about employees, such as records of annual leave, used leaved By getting payroll systems that record these additional types of information you can avoid the need for a separate software package.

 

  1. 24HRS CUSTOMER SUPPORT

Now imagine using Traditional payroll methods where you hire employees to take care of the system, But what If they Go, Or leave? What happens do you still hire new personnel, incur training cost and constantly go in circles?

Get Robisearch Payroll system you are able to connect and access support team that will tackle you through any challenge experienced remotely and physically

The right system/payroll will let you efficiently tackle all of your payroll activities, Robisearch Limited has worked tirelessly to develop a payroll system that will boost how effective you handle HR activities. It is important to evaluate the payroll system you’re currently using and decide whether it’s right for your business or if another payroll system might optimize your payroll process and if your company don’t have one here is a reason to have one.

In this blog we will discuss what payroll system does, it’s benefits/advantages etc.

We can help keep your employees happy with simple and effective payroll strategies. Small companies and large corporations alike find payroll processing to be a difficult aspect of managing a business. If you’ve ever spent hour’s manually typing payroll data or made to pay penalties because of inaccuracies in your tax filing, there’s a good chance

To ease the difficulty of this task, learn the advantages of payroll in this blog

  1. AUTOMATES HR PROCESSES

Robisearch limited payroll system simplifies complex and time consuming processes e.g. manual typing and preparing payroll, compliance, taxing for all the employees.Reduce time spent in processing payrolls the system will help you cut down the time you use up managing your employees’ salaries

  1. ENSURE TRANSPARENCY AMONG EMPLOYEES AND EMPLOYERS

Apart from making sure that employees are paid correctly and on time, it is also your responsibility as an employer to keep them fully informed about their earnings. By using payroll applications, you can promote transparency in your workplace by giving your staff limited access to the payroll information they need

  1. REDUCES ERRORS AND BOOST COMPLIANCE ASSURANCE

Human to error as the saying goes, Manual typing of employees’ salaries, taxing and compliance can lead to errors, By incorporating payroll system errors are reduces and time is saved. Tax rules and regulations change annually, making it difficult for companies to stay up-to-date. To help you ensure that you are compliant with current state and federal laws, most payroll applications come with compliance tools. These monitor changes in tax laws and update you about the modifications, so you no longer have to worry about overlooking any details.

  1. EASY TO MANAGE UNIQUE EMPLOYEES

Hourly employees working remotely can be difficult to manage, especially when it comes to payroll. We specialize in making those situations easier for both Employers and employees, Robisearch Ltd payroll system can be integrated with Biometric system to help you manage unique employees who works and are payed hourly, per shift etc.

  1. HELPS ORGANIZATION SAVE MONEY AND TIME

By taking control of the payroll through the software rather than hiring another person to keep records, there is great potential to save money and with a number of automated process save time spent in manual operation

  1. ALLOW ORGANIZATION TO BUDGET AND FORECAST

The system/payroll allows you to view and control instantly all payroll expenses. This helps you graph the financial data to help you create a forecast. Organizations can go through payment records and identify areas of expenditure, salary increase and budget appropriately

  1. BOOST SPEED.EFFICIENCY AND EFFECTIVENESS

The entire process of preparing payroll becomes much quicker when you make use of payroll software. Furthermore, you can instantly prepare reports and statements with the single click of a button. There is no need to wait for a couple of hours or days to access important reports. This means general business can move quicker, creating more efficiency.

  1. KEEP CLEAR RECORDS OF EMPLOYEES

Storing personnel records of employees can be easily performed by payroll, Most organizations will also keep other data about employees, such as records of annual leave, used leaved By getting payroll systems that record these additional types of information you can avoid the need for a separate software package.

  1. 24HRS CUSTOMER SUPPORT

Now imagine using Traditional payroll methods where you hire employees to take care of the system, But what If they Go, Or leave? What happens do you still hire new personnel, incur training cost and constantly go in circles?

Get Robisearch Payroll system you are able to connect and access support team that will tackle you through any challenge experienced remotely and physically

 

 

 

 

 

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BEST PAYROLL SYSTEM THAT WILL IMPROVE YOUR HUMAN RESOURCES

The right PRS/Payroll system lets you efficiently tackle all of your payroll activities, Robisearch Limited has worked tirelessly to develop a payroll system that will boost how effective you handle HR activities. It is important to evaluate the payroll system you’re currently using and decide whether it’s right for your business or if another payroll system might optimize your payroll process and if your company don’t have one here is a reason to have one.

In this blog we will discuss what payroll system does, it’s benefits/advantages etc.

We can help keep your employees happy with simple and effective payroll strategies. Small companies and large corporations alike find payroll processing to be a difficult aspect of managing a business. If you’ve ever spent hour’s manually typing payroll data or made to pay penalties because of inaccuracies in your tax filing, there’s a good chance

To ease the difficulty of this task, learn the advantages of payroll in this blog

  1. AUTOMATES HR PROCESSES

Robisearch limited payroll system simplifies complex and time consuming processes e.g. manual typing and preparing payroll, compliance, taxing for all the employees.Reduce time spent in processing payrolls the system will help you cut down the time you use up managing your employees’ salaries

  1. ENSURE TRANSPARENCY AMONG EMPLOYEES AND EMPLOYERS

Apart from making sure that employees are paid correctly and on time, it is also your responsibility as an employer to keep them fully informed about their earnings. By using payroll applications, you can promote transparency in your workplace by giving your staff limited access to the payroll information they need

  1. REDUCES ERRORS AND BOOST COMPLIANCE ASSURANCE

Human is to error as the saying goes, Manual typing of employees’ salaries, taxing and compliance can lead to errors, By incorporating payroll system errors are reduces and time is saved. Tax rules and regulations change annually, making it difficult for companies to stay up-to-date. To help you ensure that you are compliant with current state and federal laws, most payroll applications come with compliance tools. These monitor changes in tax laws and update you about the modifications, so you no longer have to worry about overlooking any details.

  1. EASY TO MANAGE UNIQUE EMPLOYEES

Hourly employees working remotely can be difficult to manage, especially when it comes to payroll. We specialize in making those situations easier for both Employers and employees, Robisearch Ltd payroll system can be integrated with Biometric system to help you manage unique employees who works and are payed hourly, per shift etc.

  1. HELPS ORGANIZATION SAVE MONEY AND TIME

By taking control of the payroll through the software rather than hiring another person to keep records, there is great potential to save money and with a number of automated process save time spent in manual operation

  1. ALLOW ORGANIZATION TO BUDGET AND FORECAST

The system-payroll allows you to view and control instantly all payroll expenses. This helps you graph the financial data to help you create a forecast. Organizations can go through payment records and identify areas of expenditure, salary increase and budget appropriately

  1. BOOST SPEED.EFFICIENCY AND EFFECTIVENESS

The entire process of preparing payroll becomes much quicker when you make use of payroll software. Furthermore, you can instantly prepare reports and statements with the single click of a button. There is no need to wait for a couple of hours or days to access important reports. This means general business can move quicker, creating more efficiency.

  1. KEEP CLEAR RECORDS OF EMPLOYEES

Storing personnel records of employees can be easily performed by payroll, Most organizations will also keep other data about employees, such as records of annual leave, used leaved By getting payroll systems that record these additional types of information you can avoid the need for a separate software package.

 

  1. 24HRS CUSTOMER SUPPORT

Now imagine using Traditional payroll methods where you hire employees to take care of the system, But what If they Go, Or leave? What happens do you still hire new personnel, incur training cost and constantly go in circles?

Get Robisearch Payroll system you are able to connect and access support team that will tackle you through any challenge experienced remotely and physically

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A RETAIL POINT OF SALE SYSTEM

A retail point of sale will allow you add products, access customers’ information, add discount codes and actually take payments of a product and issue receipts. Processing a sale is the main function of any POS. For adding a product, you will click on the category of products module and add a particular product. Robisearch ltd has the best retail point of sale in Kenya. Their point of sale (Robipos), has several modules integrated to help you easily track your sales and stock. The retail and wholesale sales modules are the main selling windows and will help you generate the receipts. The cashier sales will enable you view all the sales made by a particular cashier. You can also trace your expenses and purchases through the expense and the purchase modules. When your business involves you doing deliveries to clients, it has the record delivery module that helps you keep record of all the deliveries you have made. The users module helps you to add in your employees who will be using the system and you can assign them different duties as well. Their basic package usually have 4 main modules i.e sales module, purchases module, expenses module, sales report module and a bonus of the users module. The sales report module will help you have all the details of the stock and sales details. The medium package has additional mpesa integration, bulk sms module, record delivery module and the damaged products module. The premium package has another additional modules eg customer incentives, impress request and approval, HR modules for payroll and leave management, production management and serial number management. The Robipos system also has the budget management  module, lipa polepole module and the accommodation module as well.

All these modules are often integrated for different tasks. There are modules for retailers, chemists, restaurants, hospitals, schools etc. They can always be customized to your preferences in that you get what modules you want and what you don’t need. Robisearch also offers assistance and support 24/7. This way the customer service is top notch and very effective. Visit their website at www.robisearch.com or call 0716413380/0780655987

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Benefits of Enterprise Resource Planning (ERP)

 

An ERP software centralizes a company’s information, automates daily tasks and simplifies the whole business processes. This software is used optimize the operations and free up the employee time so that they can put that energy and time on other duties. This will ultimately result to an increase in revenue margins and other more productive courses within the company.

The ERP is a kind of its own because it touches almost all of the different aspects of a business with the following features.

Customer Relationship Management (CRM)

Accounting

Manufacturing/Production

Inventory Management

Human Resources

Analytics and Reporting

ERP systems act as an asset for many organizations. They make your business run smoother by unifying and protecting your information, automating the processes, and producing easy-to-understand reports. These will make your day to day operations very efficient. Robisearch ltd offers this software to assist you with the following…

 

  1. Reduced Costs

Having an ERP system as a company will be a big investment but it sure will cut you cost on other multiple systems and improve your efficiency. You will no longer spend on other systems and all you will need is a great support team, dedicated staff and good infrastructure. ERP will centralize all your needs into one whole system and you will be able to save on IT costs generally.

 

 

 

 

  1. Ease in operations

ERP software allows you to easily access every important information in your business by making data from every department accessible for you. You will be able to get all the information you need in just a click. You will not necessarily need to visit every department to get information from them. You can access reports on all the tasks done by everyone in a detailed and summarized format. This will make it easy for you to access only the information that you need. Everything is compiled in reports for easy viewing.

 

  1. Better Reporting and Planning

As spoken about earlier, the ERP will give you outlined reports. You may be wanting to know how the employees have been doing with their tasks; whether there are improvements or not. It will help you know which employee is the most dedicated and hardworking and the ones who are dragging as well. This way you will be able to know how to nurture them be better in considerations to their strengths and weaknesses. These reports will rescue you turning to manual paper works to get reference. Rather, in just a click, you will have all the –information that you need.

 

  1. Improved Efficiency

Along with reduced IT and training costs, an ERP can reduce the time and effort required by your employees to carry out their daily activities. Properly implemented, an ERP solution can greatly reduce or eliminate repetitive manual processes, thus freeing up team members to focus on revenue-affecting tasks. The system likewise can aid in the adoption and enforcement of industry best-practice processes, aligning all actions across the enterprise. It will reduce too much time wastage and focus on better tasks.

 

  1. Customer Service

Your clients will also benefit from the ERP. Your customer service will be improved as your sales team will be able to follow up on all the clients in order. The sales team will now focus on building and maintaining the customer relationship rather than focusing on aligning spreadsheets. At the end of the day, all they should be concerned about is customer acquisition and retention. Through the end-to-end tracking and insight offered by an ERP system, you can provide better customer interaction from marketing automation all the way through late-phase customer service.

In conclusion, the ERP system is the most efficient management tool in any business right now. To ease all your operations within the company, make sure to get the system from any of your trusted software developers like Robisearch ltd. Visit www.robisearch.com or call 0716413380/0780655987.

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PROPERTY MANAGEMENT SYSTEMS IN KENYA

 

A property management system is a digitalized management system used by property owners to keep records and manage their properties. These properties could be hotels or motels, rental properties, land properties etc. For rentals, the PMS is used to manage tenants, generate automatic invoices, send messages to tenants and get reports on payments and so much more.

Benefits of a Property Management System

  • Reduced paperwork.

The property management system will reduce manual work for you and make you spend the rest of the time in other duties. Everything is automated and management is made easy. From tenants details, bookings, maintenance etc. You can manage everything in just a click. Instead of running reports manually written from books, one is now able to do them on their computers or phones as well.

  • Tenants’ portal

The property management system has the ability to let your tenants have their own portals. In their portal they can view their balances, give in comments and recommendations on the property. They can also be in direct contact with the property owner as well. You as the property owner can also communicate with them on their portal as well. This improves the communication system.

 

  • Easy payment records/Real time payments

Manual financial records can be highly prone to errors. When you have a digital management system to control that, you will be able to evade these errors.

The system also have real time payment modes that every time a tenant pays rent, it automatically records the same and the tenants can also receive notifications real time. The tenant can also be alerted when rent payment is due and even the details to pay.

 

 

 

  • Easy access to information

When details are digitalized, there is always a link that you can use to access all the details anywhere and everywhere. When the records are kept manually, one can never access these details anywhere anytime. The property management system makes it easy for you to access these information incase they might be needed at random times outside office.

 

  • Securing sensitive data

 

In every particular business, storing sensitive details of your customers, such as their credit checks and lease agreements, is very important. As a property owner, you are responsible for keeping them safe. With PMS, there is no need to worry as all of the personal data is securely stored online. When they are stored manually, they are really prone to getting lost or getting tampered with.

 

  • Data analysis

The Property management system can also allow you to digitally analyze data. PMS is accurate and it will give you accurate analysis on how the tenants have been operating, vacant rooms, how regular the rooms get filled and so much more.

With property management software, all the information you introduce into the system is stored, which enables you to run thorough analysis and gives you insights on your business. Proper data analysis allows you to spot any inefficiencies and discover new opportunities.

 

Robisearch ltd offers the best Property management systems in Kenya. On all social media platforms as @robisearchltd, www.robisearch.com or call 0716413386/0780655987

 

 

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BENEFITS OF BULK SMS

Currently, there are more than 5 billion smartphone users but surprisingly, businesses are still finding themselves using the SMSs to communicate to their clients.  This is because they know the return value and effect of the Short messages to their clients and their business as well. If one sends bulk emails to a number of people all at once, it may be considered a spam. SMSs on the other hand, will be delivered no matter what. Additionally, people open easily sms messages that online messages. For these and many other reasons you find business owners go more for Sms as a marketing tool and strategy than other online tools/strategies.

BENEFITS OF BULK SMS

  • Instant impact

Short messages are real time and barely take a minute to be delivered. As long as you have the right/correct number, be rest assured your message will be delivered in less than a minute. As compared to other online marketing strategies, sms will not need the recipient to have an internet connection in order to receive the message. It is purely instant whether or not they have internet connections.

 

  • High Open Rate

Short messages open rate has been reported to be higher as compared to the open rate for emails. Definitely, you sending an sms will not mean that you will get 100% response rate. But a guarantee is that your message will be seen. And that will help you build on brand awareness. Short messages are good for brand awareness and can easily give you conversions as compared to other forms of communicating with your clients or target group.

  • Customizable Campaigns

One good thing about short messages is that however big your database is, you can still be able to customize the messages. Unlike emails, you can never customize the message. For short messages, you can always customize/personalize the message. This customization will make the prospective clients feel that you are connected and this may create some good rapport.

 

 

 

  • High Conversion Rate

Although replies may not be 100%, but the conversion rate is guaranteed. After personalizing and customizing the messages, the prospective clients will come aboard and more of referrals. The brand awareness that will have been built by the messages will help bring in referrals that will count as conversions. As compared to other digital marketing strategies, the conversion rates for short messages is much higher.

 

  • Little Effort Required from Recipients

For short messages, minimal effort is really required from the recipient e.g little or no internet connection in particular. It is also easier for them to respond to the messages as well.

 

  • Affordability

Compared to other marketing tools, bulk sms is very affordable. You can send multiple messages, customizable and all at once. Most marketers use this strategy to reach their clients when they are working on a budget.

In Kenya, Robisearch Ltd offers the best bulk sms services. Visit www.robisearch.com Or Call – 0716413386/0780655987

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POINT OF SALE FOR RESTAURANTS IN KENYA

The eatery and fast food industry is equally demanding just as any other industry that needs to digitally manage their business. In addition, every now and then they will need an updated system to help them efficiently manage their business. They also need a customized system just for them to increase uniformity and scrap the errors. The system should be able to manage their production, delivery and even the sale of their items.

Robisearch ltd has a customized system for eatery owners with various modules to help them run the business well. Among those modules/features are;

Retails sales module – This is the selling window. Where the cashier is able to generate a receipt for the goods sold.

Cashier sales module – This module is used to view the sales made by the cashiers. You will know which cashier has sold what and at what time.

Record delivery module – This module will help you monitor all the deliveries done to customers. You will be able to view which package of food was delivered to which customer, where and at what time.

Purchases module – This helps in keeping records of the items the business gets from suppliers. You will be able to view what supplies you have enquired for. You will be able to keep records of all the purchases you have made.

Expenses module – This helps in knowing the expenses the business has incurred. Eg transport, payment of staff, maintenance etc

Return/reprint sales module – This helps in viewing the returned goods by the customer.

Category of products module – Helps in sorting products by creating and viewing categories and subcategories of products. This will be the menu. You will create categories and sub categories of the meals here.

Stock list (counter) module – This module helps in adding, viewing, downloading, opening and closing stock.

Products (main store) module – This helps in adding new products to the store and viewing as well.

Dispatched stock list module– This module is used to view the products transferred from the main store to the kitchen.

Issued stock list module – This module helps in viewing products transferred from the main store to personal use by the staff or employees. Also this is where they will note what they took for lunch so that the reports calculate proper expenses at the end of the day.

Low stock list module – This module alerts on the products in the kitchen that have reached their re order level

People/contacts module – This module enables you to add people in the system. For example your suppliers,

User’s module – Used to add and view employees in the business using the system. Here you can give them roles eg who will view the profits made and the progress of the restaurant at large.

Call center module – This is where all the calls received by the business is recorded.

Projects management module – This module helps in following up and handling of a project eg in budgeting or the total items needed for that project.

Loyalty cards modules– This helps in redeeming of customer’s points. You will be to award loyal customers here and give them offers.

Bulk sms module – Helps in sending bulk sms to your customers after grouping. This will give you a good customer service because customers feel close when you keep in touch with them.

Mpesa Integration module – Allows you to receive pop up mpesa messages from the system whenever a customer pays.

Comments/complaints modules – This is especially for employees for airing in their views or complaints about the business.

Accounting module – Helps in adding accounts, creating general ledger accounts and even the payment methods.

Damaged products module – This is where all the damaged products are recorded. For example half a sack of potatoes was damaged, this is where you record them in order to get good reports.

Payroll set up module – This module allocates employee payments and deductions.

Reports – Detailed report: shows details of the product sold eg name, quantity etc

-Summary report: shows the modes of payment for a particular sale and even indicate details of the client if they paid through mpesa.

Display sales report– Enables you to view all sales per cashier within the stated dates.

Branch module – This module is used to add other branches of the business.

Other than these, the system can always be customized to what you, as a client need. Reach Robisearch at www.robisearch.com

Or Call at 0716413 386 or 07806 55987

 

 

 

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BULK SMS IN KENYA

Sending sms(s) to your clients is one of the easiest and the most efficient ways to communicate with them. It is hugely cost effective and will save you a great deal.

Using print media, internet/web and social media platforms are also great but bulk sms messaging is very instant and requires very few barriers to get through to an audience.

So to have an effective sms-ing channel, one needs to brand the sms to have their name. For instance, ROBISEARCH LTD. This will show credibility to your clients and they’ll trust the message. For bulk sms one can even send messages to both local and selected international destinations. All you need is just the database and you can send same or a differently customized message to over 10,000 people in a single click.

One of the biggest advantage of bulk sms is that it has the ability to reach anyone anywhere across the globe with less effort. It does not only benefit you when communicating to your existing customer but also it broadens your customer reach, expands your market reach, help you increase sales and as well improve your customer experience.

Another advantage is that it saves you a lot of energy as you can send multiple messages all at one in just a click of a button. However big a database is, you can communicate with them all at once.

Also it helps you increase your customer engagement, promote your products and deliver urgent notifications to your audience. It is a platform that will give you a measurable return on investment as long as your message is adding value to them and has a clear call to action. The message should entice the prospective and the existing clients to want to know more about your product or the offers that you have.

Robisearch ltd offers the bulk sms system at a very affordable rate to help business owners communicate with their clients in an easier way. They give support 24/7 and has the best customer service. Apart from business owners, organizations and institutions such as schools, hotels, hospitals could also use the bulk sms systems to communicate with their people. Reach out to them at www.robisearch.com or call 0716413380/0780655987

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HOW A POINT OF SALE WORKS

A retail point of sale will allow you add products, access customers’ information, add discount codes and actually take payments of a product and issue receipts. Processing a sale is the main function of any POS. For adding a product, you will click on the category of products module and add a particular product. Robisearch ltd has the best retail point of sale in Kenya. Their point of sale (Robipos), has several modules integrated to help you easily track your sales and stock. The retail and wholesale sales modules are the main selling windows and will help you generate the receipts. The cashier sales will enable you view all the sales made by a particular cashier. You can also trace your expenses and purchases through the expense and the purchase modules. When your business involves you doing deliveries to clients, it has the record delivery module that helps you keep record of all the deliveries you have made. The users module helps you to add in your employees who will be using the system and you can assign them different duties as well. Their basic package usually have 4 main modules i.e sales module, purchases module, expenses module, sales report module and a bonus of the users module. The sales report module will help you have all the details of the stock and sales details. The medium package has additional mpesa integration, bulk sms module, record delivery module and the damaged products module. The premium package has another additional modules eg customer incentives, impress request and approval, HR modules for payroll and leave management, production management and serial number management. The Robipos system also has the budget management  module, lipa polepole module and the accommodation module as well.

All these modules are often integrated for different tasks. There are modules for retailers, chemists, restaurants, hospitals, schools etc. They can always be customized to your preferences in that you get what modules you want and what you don’t need. Robisearch also offers assistance and support 24/7. This way the customer service is top notch and very effective. Visit their website at www.robisearch.com or call 0716413380/0780655987

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