Hotel Owners and Managers understands that technology is key in running hospitality industry. Want to say Goodbye to manual hotel operations,save time and reach millions of potential guests? Incorporate a Hotel accomodation System Today.
Hotel Management/Accomodation system enables guest to schedule their stay,select their preferred room,make payment of hotel rooms from wherever they are. The guest are able to book online via your website with ease saving time and boosting efficiency in operations.
So as a Hotel Manager Why Go for Robisearch Ltd Hotel Accomodation System?Here are the benefits!
Reduced Paper Work for the front office
When guests book their own stays, the reservation simply pops into your system with all details intact, so all you have to do is get ready for their arrival when the time comes. This allows your reception staff more time to tend to their other tasks.
Improved Customers Satisfaction
When your guest can book their preferred rooms online in their preferred dates and specifications they tend to be satisfied. this will protect your reputation from mis-booking by employees and if something goes wrong data can be pulled to solve issues amicably.
Manage Guest Profiles
An online booking system feeds a huge amount of guest data right into your system: how many guests are travelling, when they come, what amenities they prefer, where they live, and so forth. That’s very useful for you to know, and will help you improve both customer service and marketing.It will also help employees to plan ahead and provide maximum service to guests
Simpler administration of rewards
A good booking system enables you to keep track of customer stays and reward them accordingly,You will be able to track frequent customers and reward them with guest loyalty programs which will keep them satisfied and they can even invite other guests to come to your hotel, boosting your sales and customer base.
Boost Compliance
Errors that comes with manual bookkeeping,recording of guests check in and out can lead to business failure and customer dissatisfaction.Adopting an accomodation System ensures smooth flow of processes from front desk to accounting and keep track of each activity in the hotel industry
Point of Sale Intergration
Point of sale intergration to your Hotel accomodation system is one of the details that will make a big difference in delivering quality service to your guests, A good Hotel accomodation System should intergrate POS to help you manage Menus,Guest orders,Print, Split and merge Guest bills and reduce errors that comes with manual guest service.
Personalized Experience for your Guest
A great Guest Management System will enable guest personalize their stay, Call in for reception incase of need,Keep track of their usage and most importantly give feedback and review of their experience at your Hotel that will attract more guest who visit your website
Customer Relationship Management
Accomodation system has an automatic intergrated CRM that will help you capture customers details and Information allowing you to follow up on your guest,send them thank you messages and personalize Marketing strategy by communicating to them on offers or events available in your hotel according to their preference.
Boost Guest Privacy
Your guests privacy is important, This cannot be achieved when using paper visit login is as any guest arriving can see who came before them and where they are staying,Anyone can always flip through the pages and collect data about your guests,snap photos of contacts or emails addresses and use them inappropriately.Now you don’t want to frustrate your guest.Get an online system that are password protected to ensure all the information of your guests and safe and secure.
Enhancement of Hotel Security
When using an accomodation system you are able to boost security of your hotel by deterring criminal activities as it requires name,ID,phone number and other details limiting individuals with bad intention to check in your hotel, Availability of guest data base can help carry out investigation incase of any case rising. the database can be pulled out and a clear record derived from it. This will keep everyone safe and secure.
Detailed Reporting
Running a hospitality industry requires a system with robust reporting module built in.Reports such as accounting,Sales, Financial report should be generated daily, weekly, monthly or annually to keep track of business profits and guest check in and check out to keep track of your guest movement.
Manage Housekeeping
Accomodation system enables your employees keep track of house keeping activities,Ensure guest rooms are clean,Ensure all Personal items are available and general hygiene of the rooms.It also manages employees shifts and overtime.
At the end of the day, a hotel reservation system is the helping hand you need to keep your occupancy up, even during the slow times, and make sure everything is running smoothly and Your Guest are satisfied
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