For any other related employee’s management, the Human resource whole module allows you to handle all. This will include payroll system, keep employees record, employment accessibility and employee handling. This is also a chance to manage all employees are able to do. They will be assigned extra tasks and once completed they are update to the system.
Manage your company without any difficulties with any employees with the best Human Resource software. This gives you a chance to achieve all your goals and expectations. Build your company by ensuring that your employees are motivated and have a good working condition. To better your company visit Robisearch Limited www.robisearch.com which will be able to provide you with the best ERP Software.
The ERP software in Kenya comes with a Leave Management System. This is a software that allows all employees to apply for leave automatically. This reduces the paper work in office since they no longer have to apply via letters. The leave management system allows all kind of leaves and does an automatic reduction of days once applied. Therefore, the system ensures legal compliance and automatic update. The leave management allows easier management and reduces conflicts on the day’s employees take leave.
Our call centre services included two aspect, which are “Inbound Customer Care Services” and “Outbound Call Services”.
Inbound Customer Care Services:
– Customer Service Hotline
– Incoming calls are handled by experienced customer service officers
– Interactive Voice Response System
– Substitutes IVR system for employees to lower operation cost
– Automated Call Distribution System
– Distributes incoming calls to the right person
– Telephone Recording System
– Records conversation to monitor service quality
Outbound Call Services:
1.Telemarketing
-Introduces services or promotion to potential customers
2. Market Research
-Conducts questionnaire via phone; obtain customers’ feedback
3. B2B List/Database Scrubbing
-Update your customer contact information, and identify new buyers
4. B2B Appointment Setting
-Fill your calendar with quality sales meetings and webinars.
Social Enterprise Innovations Limited (SEI) has always been devoted to providing useful IT and marketing solutions to NGOs and SMEs, with an aim to help the organizations to achieve their goals in a more effective and efficient way.
Our call centre services included two aspect, which are “Inbound Customer Care Services” and “Outbound Call Services”.
Inbound Customer Care Services:
– Customer Service Hotline
– Incoming calls are handled by experienced customer service officers
– Interactive Voice Response System
– Substitutes IVR system for employees to lower operation cost
– Automated Call Distribution System
– Distributes incoming calls to the right person
– Telephone Recording System
– Records conversation to monitor service quality
Outbound Call Services:
1.Telemarketing
-Introduces services or promotion to potential customers
2. Market Research
-Conducts questionnaire via phone; obtain customers’ feedback
3. B2B List/Database Scrubbing
-Update your customer contact information, and identify new buyers
4. B2B Appointment Setting
-Fill your calendar with quality sales meetings and webinars.