Software solutions provider Robisearch Limited has been recognised as a leader in the creation of digital solutions that help businesses streamline work processes.

During the KEOnline Digitally Fit awards held on 24th November at the Safari Park hotel in Nairobi, the firm was awarded as Top Digitally Fit ERP and Software solutions provider for SMEs.

Some of the solutions the firm provides include a point-of-sale system that enables business owners to track the performance of their enterprises remotely, and know whether staff are being accountable.

“Somebody who runs multiple businesses could have a tough time tracking their profits and business performance, thus end up losing stock, or money with no one to account for this. The Robisearch Point of Sale system helps business owners to keep track of their stock and inventory, even when they are working remotely,” noted Robert Manyala, Director, Robisearch.

The firm has also developed a software application that enables organisations to efficiently manage client feedback. Customers can give feedback on what they like or what they want improved on via the platform. The platform then generates valuable and actionable insights that organisations can use to enhance customer experience.

“Customer feedback is critical for any organisation as this is what enables them to understand the needs and demands of their customers and respond accordingly,” noted Mr Manyala.

The firm has also developed a property management system that enables landlords, agents and property owners to manage their rentals with ease.